How To Fix Norton 360 Error 8506 and 421 (8506,421)?

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In this article, we are going to discuss the Norton 360 error code 8506 and 421 (8506,421).

During our research, we have found that this is a known error and it can be easily fixed by simply trying a few workarounds.

Below we have shared all the workarounds you need to resolve this error, try them to check if they help you resolve this issue or not.


Fixes For Norton 360 Error 8506 and 421 (8506,421)


Fix 1: Restart Your PC/Computer

As per the instruction provided by Norton, this error can be fixed by simply restarting your computer.

Simply shut down your PC/computer and make sure to disconnect it from the power source. Now wait for around 5 to 7 minutes and then restart your PC/computer, and then check if the error still comes.


Fix 2: Reinstall The Norton

If restarting your PC/computer is not helping with the error then you need to uninstall and reinstall Norton 360. Please make sure to uninstall the Norton 360 by using the Norton Remove and Reinstall tool to properly uninstall the Norton 360.

  • Simply go to this link to download the Norton Remove and Reinstall tool, or you can also download it directly by clicking here.
  • Then Double-click on the downloaded Norton file.
  • Then Read and Agree to the license agreement.
  • Then tap on the Advanced Options.
  • Then choose Remove only.
  • Then choose Remove.
  • Then choose Restart Now.
  • Now wait till your PC/computer Restarts.
  • Once your PC/computer restart follow the on-screen option to Reinstall the Norton 360.
  • Once Norton 360 is reinstalled, relaunch it to check if the error still continues or not.

Fix 3: Contact Support

The error should be resolved by restarting the device or by reinstalling the Norton 360, if not then now you should get in touch with the Norton support team to report the problem. At this stage, they can better help you with the error.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.