If you are currently receiving the error code E_O_CHK_1013_ERROR-PHONENO with the ulta then here in this article we are going to explain what this error means and how you can resolve it.
First of all, Ulta hasn’t shared anything officially about this error code on their website, and we have done our research from different forums and communities.
As per our research error code E_O_CHK_1013_ERROR-PHONENO comes upon placing an order but the error doesn’t let them successfully place their order.
We have found that a few times users also get charged with the error.
Fixes For Ulta Error Code E_O_CHK_1013_ERROR-PHONENO
First of all, there is no official fix available for this error code, and the other important thing is that even users get charged sometimes with the error. So if you also get charged when you have this error then we will not advise you to try reordering your purchase especially if the purchase amount is big. In that case, our recommendation will be to reach out to Ulta support. In case you are worried about your charged amount then don’t worry as it should get refunded automatically in a few working days.
In case you didn’t get charged with the order then you can try general workarounds such as restarting your phone, clearing the app cache data, checking updates for the app, and reinstalling the app. After performing each of these workarounds you can try placing your order again to check if the error is still coming or not.
At last, if you are done with all the steps you could try on your end then our last recommendation for you will be to reach out to the Ulta support team to report the issue. To find the contact details of Ulta support you can visit here, https://www.ulta.com/guestservices/all#Contact_Us.
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