Here in this article, we will talk about the Amazon Internal error which mainly occurs when users try to register their Kindle with their Amazon account.
In our research, we have found that the error mainly comes for those users who have purchased an old Kindle device, but many times this error can also come to a brand-new Kindle.
In case you have purchased an old Kindle device then it is possible that the previous owner still hasn’t canceled the registration of this Kindle from his/her account. But in case it’s a brand new device then it’s possible that the error is coming because of a bug or some temporary problems.
Fixes For Amazon Internal Error when Creating Account On Kindle
Fix 1: Check For General Issues
- First double check and make sure that you are entering the correct account details.
- If you are entering the correct account details then try restarting your Kindle and registering your Kindle again.
- If the error persists then check if you need to update your Kindle device, if so then consider updating your device and then check for the error again.
Fix 2: Is It An Old Device?
If you have purchased an old Kindle device then it’s possible that the previous owner still hasn’t canceled the registration of this Kindle from his/her account. So we will advise you to contact the previous owner and ask if he/she has canceled the registration of this Kindle from his/her account, if not then request to do so otherwise you will not be able to register this Kindle under your account.
Some users also shared that they were having this issue because their Kindle device was reported stolen/missing. To confirm if this is the case with you or not you can reach out to the Kindle customer support team.
Fix 3: Is It A New Kindle Device?
In case you are having this error with a brand new Kindle then it’s possible that currently there is a bug which is causing the error we will advise you to wait for a couple of hours and try again. In case waiting doesn’t resolve the issue then reach out to the Kindle support team and ask for the resolution.
Related Error Codes
