In this article, we are going to share the details about the error code 135921 with Desktop Underwriter (DU).
First of all, there is no official information available on the DU error code 135921 but as per our research the error code 135921 means that the credit report request was unsuccessful which can caused by multiple reasons such as:
- There is some server-side issue with the credit reporting agency’s website.
- There is a problem with the DU system.
- False credit report information.
Fixes For DU Error Code 135921
Fix 1: Check If You Have Entered An Incorrect Borrower Information
As the issue is related to the credit report request it can be possible that you may have entered incorrect borrower information, so our first advice for you will be to check the borrower information and make sure everything is correct.
Borrower information which you need to check,
- Name
- Address
- Social Security number
- Generation
Fix 2: Check For Credit Report Information
Next, check check the credit bureau’s website to make sure if the borrower’s credit report is available or not, it not, then this might be cuasing the error and you should wait for some time, and try again.
Fix 3: Contact Support
As we have mentioned above, that there is not much information available on this error so at this stage you should consider contacting their customer support team for further help and advice.
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