How To Fix Hulu Error Code 97?

Published & Fact Checked by
Published on:

Ai Disclaimer: We don't use AI for content or research. The contents is researched and written by our team.

» Home » Error Codes » Streaming Platforms » Hulu » How To Fix Hulu Error Code 97?

Are you having the error code 97 while using the Hulu on your device?

If your answer is yes and you are having this error then below in this blog post we are going to share the details related to the error.


What Is Hulu Error Code 97?


The Hulu Error Code 97 mainly indicates some or other kind of problem with login in. Now, although the exact cause of the following error is still not known. You can however, try to solve the particular error by following the methods as shown in this article here below.

Note: It is important to note here, that the following solutions are generic troubleshooting solutions and may not be specifically used to solve one particular problem. Moreover, since the main cause of the error is still not known. You may use the following methods in combination with one another to try and solve the following error message.


Fixes For Hulu Error Code 97


Fix 1: Check Server Status

While dealing with the following error, the very first and foremost thing you could do is to check whether the servers for the particular app are running or not. 

This way if you are sure that the issue is at the server end and there is nothing wrong on your side. You can save a lot of your time and energy, which you would have rather used carrying out the remaining troubleshoots.

to check whether the Hulu servers are up and running, you can do it by going to the link here.

if there is indeed something wrong at the server end itself. Then, there is actually nothing much you can do, but to just wait it out till it gets fixed at the server end itself.


Fix 2: Check Internet Speed

Usually whenever you see such similar error messages pop up on your app screen. Chances are it may be due to a slow internet speed, preventing the app from streaming content properly.

Hence, it is important that you have with you a stable internet connection with decent speeds to avoid any such errors from showing up.

You can check the speed of your internet here. And, if it is not as per what was promised for the plan you are currently subscribed too. Then, it would be a good idea to take up this matter with your ISP provider and discuss a plan which would allow you to stream properly over the net.


Fix 3: Power Cycle your Devices

Sometimes, a normal reset or power cycle may be all that is needed to solve such an error, if it is something caused due to a temporary or small glitch within the system. 

For this method, you will need to simply shut down all your devices, such as your mobile device or your TVs, whichever platform you may be using Hulu on, as well as your network devices. Wait for a few minutes for all such devices to cool down. Then, switch them back on and see if the error still persists.


Fix 4: Deactivate VPN

There may be times when a third party app or service such as a VPN app or plugin can also be the reason for the following error to occur. 

In such cases, if you have such an app or service installed or availed on your system. Then, you should try disabling such apps or services on your system and see if that helps resolve the issue. 

Most often, if you are logged in from a region which is not supported by Hulu. Then, chances are high that you may come across such an error.


Fix 5: Force stop the Hulu app

If your app is running a previous instance which may have been corrupted or have been accessing cache files causing conflict. Then, such an error can very well show up. 

In such cases, it would be a good idea to try and force stop the app, to kill any such instances as well as cease it from accessing any such cache which might be causing the following error to occur. 

To force stop an app on an Android device, you can follow the steps as shown below:

  • Head to your device’s Settings menu, by either clicking on the Settings app or the gear icon. 
  • Then, click on the Apps section and on the next app find and tap on the Hulu app.
  • On the next page, under the App info page, you should be able to see the Force stop option. Click on it to Force stop the app. 
  • Once, you have successfully force stopped the app, go back to the app and launch it. Then, check to see if the error still persists. 

For iOS users, you should be able to force stop an app by simply going to your App switcher from Home Screen, and then swipe up the app to close the running instance of the app.


Fix 6: Clear cache and cookies

Clearing your app or browser cache can also be a great and effective way in solving the following. If you have a lot of cache data stored up on your app memory or browser memory. Then, such cache data may, at times, come in conflict with new data being fed into the system, causing such an error to occur. 

In such cases, it would be best to clear your app or browser cache from time to time, to prevent such errors from occuring. 

To clear app cache for Android devices, you can follow the steps shown below:

  • Go to your device’s Settings menu, by either clicking on the Settings app or the gear icon.
  • Then, head to the Apps section and select the Hulu app.
  • Next, head to the Storage & cache option section and click on the Clear cache option.
  • This should clear your app cache. Once done with that, check to see if the error still persists. 

For iOS users, you can clear up your app cache by following the steps as mentioned below:

  • Head to the Settings menu from your Homescreen.
  • Next, scroll down and tap on the Hulu app option.
  • Then, on the next page, to the bottom, toggle on the Clear app cache on next launch option.
  • Now, go back to the app and launch the app for the cache to be cleared. Login into your Hulu account and see if the error still exists.

Depending upon which browser you may be using to log into Hulu. You may look up for the steps by going to the respective links for the browsers as have been listed below:

If you are using the app on some other media device such as a firestick or other such platforms. Then, it would be a good idea to search up for the steps on your own, as covering the steps for all such devices on a single article would be an elephant task and might make things much confusing.


Fix 7: Update your app or firmware

An outdated app or firmware can also at times play a major role in causing the following error to occur. Hence, to avoid such errors from showing up. It is always a good idea to update your app as well as your firmware from time to time, so that both the programs are equipped with the latest patches as well as compatible with each other. 

This however, goes the other way around as well. If the device firmware is too updated and the app is till compatible with the older version of the OS or firmware. Then too, such an error might show up. In such cases, you might need to downgrade such a device firmware or OS.

To update your Hulu app on both Android as well as iOS platforms, you can directly do that by going to Google Play Store or Apple’s App Store respectively. Search up for the Hulu app and update it by clicking on the update button from the respective play stores. 

For those who wish to update their device firmware as well. It would be best for you to search up the steps online and do so accordingly.


Fix 8: Uninstall and reinstall the app

You can also try uninstalling and reinstalling the app back on to try and solve the following. 

If you are too lazy to force stop the app, or clear the apps cache or update it. Then, uninstalling the Hulu app and reinstalling it back is an all in one way of getting it all done with this single method. 

Simply, uninstall your app from your device like you would do for any other app on your Android or iOS devices. 

Then, reinstall it back from your respective app stores and launch the app to see if the error still persists.


Like This Post? Checkout More

Photo of author
Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc