How To Fix Hulu Error Code p-edu104?

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Last Updated on September 1, 2023

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Hulu error code P-EDU104 may occur while streaming any particular content or while watching all the shows on Hulu.

Many times the error advises you to set the home location for live tv. It suggests to visit the privacy and settings to set or change Home, but nothing helps and users continue to receive the error.

The error says
“P-EDU104 “We are not able to locate you”

If you are having this error then below you can find all the details related to this error to fix the issue ASAP.

Hulu Error Code p-edu104

Fixes For Hulu Error Code p-edu104


Fix 1: Enable Location For Hulu App

If you are using the Hulu app on your Android or IOS smartphone then it’s possible that for some reason the location gets turned off your device. So check and make sure you have enabled the location access for the Hulu app.

For Android

  • Tap and hold on to the Hulu app icon.
  • Tap App Info.
  • Tap Permissions.
  • Then tap location.
  • Then make sure location access is enabled for Hulu.

For iPhone

  • Go to Settings.
  • Then scroll down and choose Privacy.
  • Tap Location Services.
  • Then Choose Hulu from the app list.
  • Then make sure location access is enabled for Hulu.

Fix 2: Try These Steps

  • Log out from Hulu.
  • Then Close the Hulu.
  • Then Restart the device on which you are using Hulu.
  • Then Connect your device to your home network.
  • Then launch Hulu and log in to your account.
  • Then go to Hulu Settings.
  • Then go to the Privacy and Setting option.
  • Then choose “Set or Change Home”.
  • Now try using Hulu.

Fix 3: Clear Hulu App Cache

  • If you are using the Hulu app then consider clearing the cache for the Hulu app from your device. And then try using Hulu to check if the problem gets resolved or not.
  • If you are using the Hulu website from your desktop browser then clear the browser cache, or consider using Hulu from the browser incognito/private mode.

Fix 4: Reinstall Hulu

If clearing the cache for Hulu is also not helping then we will suggest you to uninstall the Hulu app from your device and then reinstall it.

  • Uninstall the Hulu app from your device.
  • Then Restart your device.
  • Then go to the app store and Reinstall Hulu.
  • Then launch Hulu and log in to your account.
  • Now check if the error still remains.

Fix 5: Contact Hulu

If nothing is helping you resolve the error then we will suggest you to contact the Hulu support team for further help and advice.

During our research, we have come upon users who claimed to fix the issue by contacting the Hulu support team. Actually, for him, the problem was that the IP address listed on the account was different from his actual IP at home, and Hulu customer support needed to manually reset his IP address, and it fixes the issue for him.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.