How To Fix NBA 2k24 Error Code b78ee29c?

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NBA 2k24 Error Code b78ee29c reads “There is a problem with your connection to our online services.”

If you are currently struggling with the error code b78ee29c on the NBA 2k24 then you are not alone. There are several complaints from the players reporting the same error on Twitter and Reddit.

As per our research, this error may occur at different parts of the game but primarily it comes when users try to claim their unopened packs. As per most of the users’ complaints, they didn’t get their login bonus and when they try to open their unopened packs this error code pops up.

In their complaints users also shared that they have noticed some other unusual things along with this error such as they have completed the challenges but the game doesn’t count it.

NBA 2k24 Error b78ee29c
NBA 2k24 Error Code b78ee29c

How To Resolve NBA 2k24 Error Code b78ee29c?


Note: Before trying any workaround and suggestions make sure there are no pending updates for the game and your device.

As we have mentioned above this error is coming to several players, and the error is mainly coming while opening the unclaimed packs, this indicates that the error is coming from the game itself because of some problem with the game or the servers.

  • To deal with this error our first suggestion for you will be to close and restart the game, and then check if the error comes or not. If restarting the game doesn’t help with the error then try restarting your device and internet, then check if this resolves the problem or not.
  • If restarting the game and your system is not helping with the error then you should check the game server status. To check the game server status refer to NBA2K Twitter Handle, and check if there is any recent announcement related to any issues with the game.
NBA 2k24 Error b78ee29c
  • In case there are no recent announcements on the NBA 2k official Twitter account then you can refer to www.nba2k.com/gamestatus, this is the official page to check the server status for the game.

In case there are some server issues then we will advise you to wait for a few hours and try again. Meanwhile, you can keep an eye on the NBA 2k Twitter account for any new updates related to issues with the game. In case the error continues for too long then you can also Tweet to the NBA 2k official Twitter account to report the problem.


FAQs | Frequently Asked Questions


What Does The NBA 2k24 Error Code b78ee29c Say?

NBA 2k24 error code b78ee29c says “There is a problem with your connection to our online services.”

When Does The NBA 2k24 Error Code b78ee29c Occur?

NBA 2k24 error code b78ee29c mainly comes while opening unclaimed packs or while opening the pack market.

What Happens Because Of The NBA 2k24 Error Code b78ee29c?

NBA 2k24 error code b78ee29c mainly stops the users from claiming their unclaimed packs or opening the pack market.

What Are The Troubleshooting Steps To Fix NBA 2k24 Error Code b78ee29c?

NBA 2k24 error code b78ee29c is primarily a game’s side problem and we have to wait till the developers fix the issue on their end meanwhile you can try restarting the game and system, checking updates for the game, and checking the game server status.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.