The error code U7363-1260-8004B823 mainly occurs on a windows computer/laptop. And the error indicates an issue with stored information or settings. In order to fix the issue you have to clear the stored information or settings which are conflicting and creating the error.
How To Fix Netflix Error Code u7363-1260-8004b823?
Fix 1: Restart Netflix
- Quit Netflix.
- Then Disconnect your device from the internet.
- Now Wait for around 20 to 30 and then reconnect the device to the internet.
- Then Relaunch Netflix and check if the error has been resolved.
Fix 2: Make Sure Your Internet Is Working
- Restart your internet by simply disconnecting your router from power, and then wait for around 2 minutes. Then restart the internet and check if the error still comes.
- If error still occurs then go to any internet speed test website and check your internet speed.
- Also, try using any other apps or websites on your device to check if they are working properly.
- If possible connect your device to a different wifi network or any mobile hotspot to check if Netflix is working or not.
Fix 3: Check For Updates
- Check if your device is up to date with the least firmware or not.
- If you are using Netflix from your web browser then check if your browser is up to date or not.
- Also, make sure that you are using the latest version of Netflix.
Fix 4: Update Microsoft Silverlight
If the error still occurs and you are using a windows device then check if you have an outdated version of Silverlight. If yes then try updating the Silverlight to its latest version and then check for the error.
- Tap Win + I keys to open Windows Settings.
- Choose Update & Security category.
- Then from the left sidebar choose the Windows Update.
- Then from the right pane, tap on Check for updates.
- If there is any update available, consider installing it by following the on-screen instructions.
- Once the update is done, restart your windows device.
Fix 5: Delete the Mspr.hds File
If it’s not Microsoft Silverlight then check mspr.hds file is corrupted if yes then it can also lead to such errors which you are facing right now.
- Tap Win + E to open File Explorer.
- Then go to your System Drive.
- Now search for the mspr.hds file and delete it.
- Then Reboot your computer to force it to create a new and flawless mspr.hds file automatically.
- Then check for the error.
Fix 6: Reset the Netflix App
If the error still comes then you can also try your luck by resting the Netflix app.
- Tap Win + I to access Windows Settings.
- Then choose the App category.
- Then from the left sidebar, choose Apps & features.
- Then from the right sidebar, scroll down to the Netflix app and click it.
- Then choose Advanced options.
- Then go to the Reset section, and tap on the Reset button.
- Once the reset process is finished, Reboot your computer.
Fix 7: Reinstall Netflix
As a last workaround, you can try reinstalling Netflix.
- Simply uninstall the Netflix app.
- Now restart the device.
- Then reinstall the Netflix app.
- Then launch Netflix and login to your account.
- Now check if the error still occurs.
Note: In case the error still doesn’t get resolved then get in touch with Netflix support and report the error.
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