If you are receiving the error code 1 while setting up your Samsung Galaxy Watch 4 & 5 then don’t worry as here in this article, we will share the details for this error.
As per the users’ complaints when they try to set up their Samsung Galaxy Watch 4 or 5 for the mobile plan they receive this error. The error comes no matter what the mobile plan providers are which means that the error is not related to specific network providers.
According to our research, the error mainly comes because of any temporary glitches with the watch or because you are doing something wrong during the setup process.
Fixes For Samsung Galaxy Watch 4 & 5 Error Code 1
Fix 1: Perform A Restart
As we have mentioned in the beginning this error may come because of any temporary glitches with the watch so you should start troubleshooting the error by simply rebooting your watch.
To perform a reboot, simply shut down your watch and smartphone for around one minute, then power them back on. At last, try setting up your Watch for your mobile plan again.
Fix 2: Check For Pending Updates
If the error persists upon restarting the watch, then check if there are any pending firmware updates for your watch or the phone. If so, then you should install the pending update and then check for the error again.
Fix 3: Try Clearing The Cache Data For The Provider App
Next, you can try clearing the cache data for the mobile data provider app. Try this and check if this resolves the problem or not.
Fix 4: Make Sure You Are Following The Right Steps
If the error still appears then make sure you are following the right steps. Below we have shared the steps to set up your Galaxy Watch and eSIM activation.
- Go to the app store and download the Galaxy Wearables app.
- Then go through the connection process.
- Then select your Galaxy watch.
- Then select your Galaxy to watch again.
- Then follow the on-screen options to complete the pairing process.
- Then on your Galaxy Wearables app visit the Mobile Networks option.
- Then scan for the eligible network.
- Then follow the prompts to complete the eSIM activation.
Fix 5: Contact Your Mobile Network Provider As Well As Samsung
If you are following the correct steps and done with all of our suggested steps but the error is coming then we suggest you contact your Mobile Network provider to report the issue.
Along with your Mobile Network provider, we also suggest you reach out to the Samsung support team to inform them about this error.
Related Error Codes
