How To Fix Sims 4 Error Code 140:645fba83:228eaf9b?

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Sims 4 error code 140:645fba83:228eaf9b usually shows up in cases where your anti-virus software is blocking the game, or In some cases, there might also be an issue with the game files.

Let’s get to the next section where we discuss solutions for this error.


Fixes For error code 140:645fba83:228eaf9b in the game Sims 4


Fix 1: Run a scan on the files for Sims 4

Before we can make a decision to disable the anti-virus software, it is imperative to verify that there is no malicious file attached to the Sims 4 package that you have downloaded.

To do this, you can run a custom scan on the Sims4 folder.

All the files in the Sims 4 game package will be scanned and if there is a malicious file, it will be identified. Once you run the scan and find out that there is no issue with the game files package, we can move to other solutions on the list.


Fix 2: Turn off the anti-virus software

Once you have made sure that there will be no harmful effects to your device if you turn off the anti-virus while playing the game, the next step that you should try is, turning off the anti-virus software.

Before you do this, you also have to make sure that there are o other programs in the background that might slip a virus onto the computer while you are playing the game.

If you do not feel comfortable with turning off the anti-virus software, you can also find the list of blocked software in the settings of the software.

On this, you will also find an exception list. When you add Sims 4 to the exception list, it will prevent the software from blocking the game the next time you launch it.


Fix 3: Verify the integrity of the game files

The game files can also be rejected by the anti-virus if there is some important file missing in the gaming package or if some file has been corrupted.

To check if this is the case, you need to verify the integrity of the game files. 

You can check the integrity of the game files through the game client. In the case of Sims 4, it is Origin.

Here is the process outlined for you.

  • Launch Origin Game Client
  • Click on the option, “My Games’
  • You will now see the library of games that you have downloaded through Origin.
  • Find Sims 4 on the list and right-click on the game
  • From the list of options that you see, click on ‘Repair Game’

The game files will now be scanned and you will find that the corrupt ad missing files are also taken care of by the game client.


Fix 4: Make sure that the device is running the latest update of the graphics card driver

The graphics card is an essential part of the device that you are using for the gameplay. If the graphics card driver is not updated to the latest version, you will face many issues with the game.

This will not be restricted to the game Sims 4 but you will also see issues in other heavy programs that make use of the graphics card intensively.

Make sure that the device’s graphics card is running on the latest update and that there is no newer version available.

If there is, install the latest version, restart the device, and then relaunch the game.


Fix 5: Check the settings on the game

There are some settings on the game that are configured in such a way that they interfere with the compatibility of the device with the game.

These settings might be hard to identify individually but you can make changes to all the game settings at once to help you with the issue.

Launch the game settings and click on the button that says, ‘Reset Game’. All the settings in the game will be sent back to default.

Before you take this step, make sure that you are okay with setting all the preferences again.


Fix 6: Delete Sims 4 and reinstall

If replacing the corrupt files in the game does not work for you, you need to delete the entire game database and start from scratch.

This is down in the cases where most of the files of the game are showing an issue or the corrupt files cannot be identified.

Delete the game and all the files related to the game. 

Now reinstall a fresh copy of the latest update of the game. This will replace all the broken files from the previous version and you will be playing the game with the latest update.


Fix 7: Contact the Sims 4 support team

If none of the solutions listed above have helped you get rid of the error code, you need to contact the game support team.

The game support team will take note of the issue that you are facing by identification of the error code and the circumstances under which you saw the error code.

The other solution is to ask for advice on the player forums where other players share their experiences on the error code that they are facing and suggest some unconventional solutions that worked for them.

You can find these forums on platforms like Reddit, Tumblr, Twitter, and even Facebook.


To conclude


The error code 140:645fba83:228eaf9b in the game Sims 4 is an issue with the anti-virus software on your device blocking your access to the game.

There are many reasons for this issue to show up and we have discussed that in the above article.

We hope that we were able to help. Keep following for more technical and gaming advice.

Happy Gaming!!


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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.