How To Troubleshoot Sling TV Error Codes 10-101?

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In this post, we are going to talk about the error code 10-101 with the Sling TV which comes with the error message “stream unauthorized”. As per our research, this is not a device-specific error and haunts all Sling TV users no matter what device they are using.

In our research, we have found that the error occurs while watching any channels, for some users, they have the error with all the channels but for some users, they have the error with any specific channels such as CNN, etc. In our opinion this error is the result of a service outage with the Sling TV, you can see this Reddit thread where so many users reported different variations of errors at the same time. This clearly indicates that this error might be the result of any possible outage with the Sling TV.

Sling TV Error Codes 10-101

How To Fix Sling TV Error Codes 10-101?


Fix 1: Log Out And Re-login Back To The Sling TV

This is the first thing you should do when you get this error. This way you can find out if this error is coming because of some temporary issues with your account, or if there is something else.

  • Simply log out from your Sling TV account.
  • Then close the Sling TV app. If you are using Sling TV from a browser then close down your browser.
  • Then wait for a few seconds and launch the Sling TV.
  • Then login back to your account.
  • Now check if the error still appears.

Fix 2: Restart Your Device

Next, quit the Sling TV and restart your device to check if that helps.

  • Quit the Sling TV.
  • Then power off your device.
  • Also, consider powering off the internet.
  • Then wait for full 2 to 3 minutes.
  • Then restart your device along with the internet.
  • Then launch the Sling TV.
  • Now check if the error still appears.

Fix 3: Force Stop The Sling TV App And Clear The Cache

For Android

  • Tap and hold on to the Sling TV app icon.
  • Then tap App Info.
  • Then tap Storage.
  • Then tap Force Stop.
  • Then tap Clear Cache.

For Google TV

  • Go to the Home screen.
  • Then go to the Gmail icon and select it.
  • Then on the Google TV screen, go to Screen.
  • Then choose Settings.
  • Choose Apps.
  • Choose See all apps.
  • Then go to the Sling TV app.
  • Then choose Clear Data or Clear Cache.

For Android TV

  • Go to your device’s home screen.
  • Then go to the Settings.
  • Choose Apps.
  • Choose See All Apps.
  • Choose Sling TV.
  • Then choose Clear Cache.
  • Then choose OK.

Note: If you are using Sling Tv on any other device then you can visit this official guide to find out how to clear the cache on your device.

Sling TV Error Codes 10-101

Fix 4: Check For Internet Issues

Next, go to any internet speed test website and check if your internet speed is slow or unstable. You can also consider connecting your device to another internet connection. In case you don’t have any access to another wifi then you can create a hotspot connection using your phone.


Fix 5: Uninstall And Reinstall The Sling TV

As a last workaround, you can consider uninstalling the Sling Tv app from your device and then reinstall it.

  • Uninstall the Sling TV app.
  • Then restart the device.
  • Then go to your device app store, and reinstall the Sling TV.
  • Then launch the Sling TV and check if the error still appears.

Fix 6: Contact Support

If you still have the error then this is the time to get in touch with the Sling TV support team without wasting any time.

In the interim, consider attempting to access Sling TV on your smartphone. If Sling TV functions properly on your smartphone, you can subsequently cast it on your smart TV.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.