How To Fix Call Of Duty (COD) Mobile error code 5B1302?

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Published on: , Last Updated on January 11, 2024

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In this article, we are going to discuss the Call of Duty mobile error code 5B1302 which occurs when authorization on your mobile account is not possible with the COD servers. This can happen due to many reasons like incorrect credentials, network issues, or server issues. Sometimes the device that you’re using might also be the issue.


How to Fix error code 5B1302 on Call of Duty Mobile?


Fix 1: Take a look at your login credentials

Make sure that the password and username that you have added are correct. We can understand that remembering the password for too many accounts at the same time is not possible and there are times when you will slip.

To make sure this does not happen, you can save the password on the device that you reliably use every time to log into COD. If you are not comfortable saving the bus where you can still click on the forgot password link and reset your password in case you forget it.

The main thing that you should remember here is to not enter the incorrect password too many times or your account might get banned permanently.


Fix 2: Take a look at your network connection

It is very important to make sure that your network connection is stable and has a reliable speed. 

The game COD on the mobile is a very developmental-heavy game and it requires a constant connection to the server. This is only possible when your network connection is fast and reliable.

To make sure that your Internet speed is enough for the gameplay, you need to Google Internet speed meter and then run a test for your network connection. If the speed of your connection is slow, consider switching to Wi-Fi or a wired network. For other problems with your Internet plan, you can contact your Internet service provider.


Fix 3: Check if the COD server is down

Sometimes when you’re not able to maintain a connection to the server, this means that the server is down.

This can happen in cases where the maintenance of the server is scheduled and they deliberately take the server down for the time period of the maintenance. This can also happen when too many players log in at the same time and the server is not able to handle the huge user volume.

Check the status of the server by logging into player forums where other players also discuss if the server is down and you can also Google a Down Detector tool.

If you find out that the server is down while you’re trying to play it and get back out and come back later. The most that you can do here is raise a support request to the support team, but usually when the server is down they are already aware and working on it, so it might not make much of a difference.


Fix 4: Make sure that your game files are not corrupt

The game files that you have downloaded on your mobile to play Codm might be corrupt and this might be causing the authorization issue on the game.

This can also happen when the database of the files that you have downloaded for the game has some files missing. 

To get rid of this issue, you can delete the entire game and then reinstall it again so that the missing files are reinstated and the corrupt files are removed.


Fix 5: Clear the temporary files related to Call of Duty

There are many files that are temporarily stored with the information of the game Call of Duty on your mobile.

This can cause a lot of stress on your working memory. Usually stored in the form of cachet and cookies. Here is how you can get rid of the issue.

  • Launch the device settings.
  • Click on Apps.
  • Find Call of Duty Mobile on the list and click on it.
  • Click on Storage.
  • Now click on Clear cache and Clear data.

This will remove the temporary files stored in the form of cache data on the device’s memory.


Fix 6: Make sure that you are not using a VPN or proxy

Many people are in the practice of using a virtual private network or proxy while there are using online processes on their mobile devices.

When COD tries to authenticate your account, they need to have a clear idea about your IP address and if you’re using a VPN or a proxy, they will not be able to identify your device. This counts as suspicious activity on your account and therefore you will not be able to log into your account.

Make sure that you turn off your Virtual Private Network or any proxies that you’re using before you try to relaunch the game.


Fix 7: Switch to a different device

As we have already mentioned in the introductory paragraph, sometimes the mobile that you are using might be facing technical snags and this can cause authorization error on Call of Duty mobile.

Switching to a different device can solve this issue for you. 

Before you take this step, make sure that you understand that this will not solve the problems that are present on your device, but it is only a sidestepping for the issue. But if you do not want to waste time with the resolution of the issue and have another device available to you, then you should try this solution.


Fix 8: Make sure that you have the latest version of the game

It is very important to have the latest updated version of the game on your device when you are trying to play.

Especially with the games like Call of Duty that release new updates every now and then, you need to have the version compatible with the server. When you face this error code, look for the newest updates on the app and then download it before you re-launch the game and try to log in.


Fix 9: Contact the customer support team for Call of Duty

We have mentioned all the solutions that are mentioned by the official support website as well as the player forums.

Unfortunately, if none of these solutions have helped you get rid of the error code, then your only resort is to contact the customer support team for Call of Duty. They will raise a support ticket and help you through the issue. 

You can also visit the player forums and ask your question about the issue where other players will help you with their experiences that have helped them get rid of the error code.


To conclude


The error code 5B1302 on Call of Duty Mobile is an authorization error. We have mentioned all the different facets of this error code and the solutions that can help you get rid of the error code in each situation.

Hopefully, we were able to help you solve the issue and get back to the gameplay. Keep following for more gaming and technical advice.

Happy gaming!! 


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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.