To be honest, there is not much available out there in terms of solutions related to the Crunchyroll error code shak-6007-generic. However, from other applications or services out there where 6007 generic occurs. There, it usually indicates an issue related to the browser or a problem with the device, responsible for causing a 6007 generic error message.
Hence, if we take into account such causes and assume the same to be in the case of the Crunchyroll website or app as well. Then, there are a few solutions however, which we can try out to see if it helps fix the following error.
Fixes For Crunchyroll error shak-6007-generic
Fix 1: Check server status
There may be times when an error may be more widespread in nature and not just be limited to you or your device. If that is the case and there are other users also, facing the same issue at the same time as you. Then, chances are that the cause of the error might be at the server end and not at your end.
Hence, it is important that you always check for the server status of the website or service you are checking the error for, before trying to troubleshoot the error on your devices.
You can go to websites like, downdetector and isitdownrightnow, to check the status of the servers or head to their social media accounts and inspect if other users are facing the same problem as yours.
And if the issue is more general and faced by a number of users out there. Then, it would be safe to assume that the error might have arisen as a result of a server outage issue or a server problem. In which case, waiting it out for it to get resolved on its own would be the best option.
However, if the servers are up and running. Then, you can try out a few of the more general solutions as have been mentioned above for 6007 generic error codes, as there is a possibility for the cause of the error to be at your end as well.
Fix 2: Clear app or browser cache
Assuming that the error might have occurred as a result of conflict with your app or browser cookies or cache data. There is a chance that clearing it up would be a good approach to try and solve the following error message.
To clear up the app cache for an Android OS, you can follow the steps as shown in the following guide here.
And if you are using the Crunchyroll app on an iOS device. Then, you can refer to the following guide to help you do so.
As for the steps to clearing cache on browsers. Since, the steps to doing it may be different for different browsers out there. It would be best to search up for the steps on your own, to avoid any unnecessary confusions.
Fix 3: Disable browser extensions or plugins
If you are logged into Crunchyroll on your browsers. Then, certain extensions or plugins too might be responsible for causing such errors to occur from time to time due to conflicts arising between them and the Crunchyroll database.
Hence, you can try disabling such extensions or plugins on your respective browsers and check if doing so helps fix the error.
Fix 4: Update or Reinstall the app
You can also try updating the Crunchyroll app or reinstalling the app on your respective devices to get rid of any kind of bug or glitch, that may be responsible for the following error to occur.
If you are streaming content over Crunchyroll on a browser. Then, you can also try updating such a browser and check if that helps with the error.
Fix 5: Contact Customer Support
Obviously, if none of the methods as shown above work for you. Then, contacting Crunchyroll’s Customer Support and discussing the problem with them, would be the best option out there.
Try contacting their helpdesk executive to report the following error to them and discuss a solution that works for you.
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