Although, there is no official cause or reason for the following EA app error code EC:10000 to occur. Chances are that you might be seeing the following as a result of a system issue or a problem with your EA account itself.
There can be other minor reasons as well such as a network issue or an app glitch or server issues that might be responsible for the following error to occur.
Be it any reason, below I have listed a few of the most popular and widely used troubleshooting solutions out there with the help of which you could try solving the following error.
Fixes For EA app error code EC:10000
Fix 1: Check Server Status
The very first and foremost thing you can do while dealing with the following error would be to check for the server status for EA servers.
You can look for the status of the servers by going to any major server status detection websites like Downdetector, or head to their official website to check it.
It is also a good idea to follow their official social media accounts to keep up with the recent problems or information, as well as discuss the problems you are facing with other users.
Fix 2: Log out and in of your Account
There may be times when simply logging in and out of your account may be all that is needed to solve the following error.
If the issue has got something to do with your account log in and out session. Then, with the following solution you might just be able to solve the following issue.
Fix 3: Reset your network
If the error is occurring due to issues with your network connectivity or so. Then, resetting your network devices might help solve the error.
For this, you will need to reset your network devices such as your router or modem devices and check if doing so helps fix the issue in your case.
And since, the steps to resetting network devices might differ from one model to the other. It would be best to search up for the steps to do so on your own, in order to avoid any kind of confusion which may arise if I try to cover the steps for all available network devices here in a single article.
Fix 4: Update the app
A few users have reported that an outdated app was the reason for their EA app to show the following error. And simply updating the app seemed to have done the trick for them.
Hence, you too with the help of the following guide, can try updating your EA app and check if doing so helps deal with the error.
Fix 5: Update Drivers
Just like an outdated app might be responsible for causing such an error to occur. Similarly, even an outdated driver might at times cause the following error to occur.
In such cases, simply updating drivers which are outdated should help you out with the following error.
You can follow the steps mentioned in the guide, to update any drivers which need to be updated on your respective Windows PCs.
Fix 6: Update Operating System
Updating your Operating System can also be an all in one effective way in dealing with any outdated drivers or bugs which may arise in the due course of time causing such errors to occur on apps.
Also, updating your OS is always a good idea, irrespective of whether it helps with fixing the error or not. This is because an outdated OS kept for a long time may make your system vulnerable to malware attacks every now and then.
The following guide explains well how you can update your Windows OS according to the version you are using currently.
Fix 7: Flush DNS
At times, DNS cache being stored for a long time can also come into conflict with certain permissions made by an app. In such cases, errors such as the EC:10000 can show up without any warning.
It is really simple to flush your DNS and requires only a few steps as shown below:
- Go to your Windows search bar and type in cmd.
- Then, launch the Command Prompt app. And, in the terminal type ipconfig /flushdns and hit Enter.
- Once the DNS has been successfully flushed, close the terminal and check if the error has been resolved.
Fix 8: Disable Firewall or add the program as exception
If you are seeing the error as a result of your Antivirus app or service preventing the EA app from accessing the net. Then, temporarily disabling your Antivirus or Firewall app or adding the EA app as an exception might also help you solve the error.
Here, since the steps to disabling such Firewall or adding exceptions might differ from one program to the other. It would be best to search up for the steps to do so on your own.
Fix 9: Contact Customer Support
If nothing works for you. Then, it would be a good idea to directly contact EA’s Customer Support and discuss the issue with them to come up with a solution which works for you.
Like This Post? Checkout More
