- Platform: Excel
- Error Code: Access denied contact your administrator
- Error Says: It cannot save an Excel file as it has been denied access
- Occurs: The error usually occurs as a result of the Excel app trying to delete the temporary copy of the original workbook on the UNC share
- Effect of the error: Prevents users from saving an Excel file
If you are seeing the following Excel “access denied contact your administrator” error message when trying to save an Excel Workbook to the UNC share. Then, chances are you are seeing it as a result of an outdated Office software or because Excel by default is trying to delete the temporary copy of your original workbook on the UNC share.
Fixes For Excel “access denied contact your administrator” Error
Fix 1: Delete cache data from the app
One of the simplest solutions as have been mentioned by a user online would be to delete the cache files from the Office app.
To do so, you will need to head to the Office (version) Upload Center app, click on the Settings option and select the Delete Cached File from there as have been mentioned in the screenshot above.
Once done, restart the program and check to see if the error still persists while trying to save your workbook on UNC.
Fix 2: Update the app
One very common reason as has been mentioned by users who had faced the issue would be when using an outdated Office program.
If that is the case with you as well. Then, updating the Office app to the latest version might help solve the issue.
For those who are using an earlier version of Office programs such as the 2010 Office or the earlier ones. Then, you can have a look at the following guide on their official support page to learn how to use registry hotkeys to be able to solve the following error.
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