How To Fix Foxtel Error Code af4013?

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Published on: , Last Updated on July 31, 2023

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If you are struggling with the error code af4013 while using Foxtel Go or Foxtel Now then in this article we are going to mention possible solutions to help you with the error.

Error says,
We have a little technical problem. Please try logging in again. (AF4013)

Foxtel Error Code af4013

As per the official information shared by Foxtel on their website, the error code af4013 occurs when the Foxtel app faces compatibility issues with the latest Android OS version. But we have found the error can also come if Foxtel service is going through an outage.

Foxtel Error Code af4013

Fixes For Foxtel Error Code af4013

Fix 1: Did You Just Update Your Android Device?

If you just updated your Android device OS to its latest version and after that started to have this error then it means that the Foxtel app version is not compatible with your device’s latest OS.

We will advise you to check if the Foxtel app also needs to be updated. In case your ​​Foxtel app is already updated then it’s clearly an app compatibility issue. To confirm that we will advise you to use the Foxtel app on a device which has not have the latest version of the Android OS.

Foxtel Error Code af4013

Fix 2: Check If Foxtel Service Is Down

If the issue is not related to the update then we recommend checking for any potential issues with Foxtel systems. To do this, you can visit the Foxtel Help Twitter handle, where any ongoing issues with Foxtel will be updated and communicated.

Alternatively, you can also visit Downdetector to check if there is any reported outage or service disruption with Foxtel. This can provide additional insights into the status of Foxtel’s services.

Fix 3: Other Workarounds

If servers are working fine and there is no indication about the server outage then try for the following solutions.

  • Disconnect your device and internet from the power source, and wait for around 5 minutes. Then power on the device and internet to check if that helps resolve the issue.
  • Try using other apps on your device to check if they are also showing issues. If other apps show issues then check your internet speed. For more help, you can contact your ISP.
  • If none of the previously mentioned solutions resolve your issue, it is advisable to reach out to the Foxtel support team for assistance. You can contact them directly or send them a direct message on Twitter to seek further guidance.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.