The Foxtel URL error 500 is an error message that falls in the category of generic messages. This usually happens when you are trying to access the Foxtel website or app to view a Live or Recorded program. In some cases, this error can also be accompanied by the codes AS4044 and PE8000.
There can be many factors that can be attributed to this error code. It can happen due to issues with your network connection, DNS issues, device issues, and some other issues too. We will discuss all these issues in detail with the solutions in the next section.
Let’s get into the issue and its resolution right away so that you can go back to watching your favorite content.
How to get rid of the Foxtel URL Error 500?
As we have already mentioned that the Foxtel URL error 500 is a generic message, there is hardly any specific information you can get on it.
However, with some experience with the error code, general issues that cause this error code can be identified and the solutions can be decided on the same basis. Here is how you can get rid of the error code.
Fix 1: Check your network connection
You need to make sure that your internet connection speed is suitable for streaming content. This is because when you stream content from platforms like Foxtel, a constant connection to the server is required for downloading the content in real time.
If the internet connection is not stable, you will need to rectify the issue before you can continue streaming.
You can check the speed of your internet connection before taking this step. Google Internet Speed meter and run a test for your network connection. If the speed of the connection is slow, check if you are using a mobile network. Switch from the mobile network to a wired network. If you are facing this issue while using a wired connection, you will need to have a talk with your internet service provider to solve the issue.
Fix 2: Try again later
There might be some issues that are server-specific when this issue shows up. This can happen when the server crashes due to a huge user load and can also happen when the server is shut down for maintenance on purpose.
Either way, you need to check the server status, especially for the outages in your area. You can do this by Googling Down Detector.
When you find the tool, type Foxtel in the search bar and you will have a report about the outages on the server in your area.
If the server is down, you need to wait for a while and come back later when the issue is sorted.
Fix 3: Flush the DNS cache
There is certain information about your DNS that is stored in the form of cache data. This data can easily get corrupt and that can cause issues like the URL error 500.
To solve this issue, you can flush the DNS cache. Here is how you can do this.
- Launch Command Prompt
- Type the command inconfig/flushdns into the command prompt
- Press Enter
- This will flush all the DNS cache
If the cache data was causing your issue it will be solved after this process is completed.
Fix 4: Change the DNS server
The DNS server you are using might also be the cause of this issue but it can still be easily solved by switching to Google or Open DNS.
Here is the process to do that.
- Launch the Network Settings
- Now select the network that you are using from the list of available networks
- Click on Advanced.
- Navigate to the DNS server section
- Now switch the IP address of the DNS server to Google or Open DNS
You can find the credentials of Google DNS through a simple Google search.
Fix 5: Switch off the firewall and the antivirus
The anti-virus software on your device and also the network firewall has the power to block the programs that are detected as malicious.
However, in some cases, these programs make mistakes and block connections that are not harmful. Foxtel can be one of these programs blocked by the anti-virus or the network firewall.
You can see if this is the case when you see the list of blocked programs on the network firewall and the anti-virus settings. If you find Foxtel on the list, you can switch off the firewall and the anti-virus for the time being.
If you do not feel safe turning off these programs, you can also add Foxtel to a list of accepted programs so that both programs do not block access to this platform.
Fix 6: Switch your device
Technical glitches on the device that you are using might also be the case in point when you face this error code.
This means that you will not be able to optimally access the platform from the device that you are using currently. To solve this issue, you can switch to a different device. This will help avoid whatever issues you were facing on the earlier device.
Fix 7: Switch to a different network
There are certain issues that can also specifically plague the network connection that you are using.
In this case, you can switch to a different network connection like we suggested you switch to a different device in the point we made above. This also works in the case where you are using a mobile network and then switching to a wired connection to have a more stable internet speed.
Fix 8: Switch to a different web browser
Certain web browsers do not favor all the programs that you might try to run. If you are using Microsoft Edge or Google Chrome, most programs will be compatible but in the case of other browsers, you might need to check their compatibility with the platform.
Google if the web browser you are using is compatible with Foxtel. If it is not, switch to a different web browser.
Fix 9: Clear the cookies and cache data on your web browser
The web browser that you are using to stream through on Foxtel stored some recurring data in the form of cookies and system cache.
This data needs to be cleared at regular intervals so that it does not pile on and also does not go corrupt. Launch the settings on your web browser and clear the cookies and cache data.
Fix 10: Contact the Foxtel Support team
If none of the above solutions have helped you get rid of the issue, you need to get in touch with the Foxtel support team.
They will raise a support ticket and help you through the issue.
You can also visit the user forums to get advice from other users on the issue. They might suggest solutions that have helped them when they tried to get rid of the issue and it might help you too.
The Foxtel URL Error 500 is a generic error code that can be about anything. This is why we have underlined all the possibilities of this error code in the above article.
We have also mentioned all the solutions that can help you get rid of the issue.
We hope that this resource was helpful to you in getting rid of the error code. Keep following for more technical advice.
Related Error Code