How To Fix Google Pay (GPay) Server Error (Couldn’t Reach Servers)?

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Last Updated on December 4, 2023

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  • Platform: Google Pay
  • Error code: Couldn’t Reach Servers
  • Error says: Couldn’t Reach Servers
  • Occurs: Error comes while creating an account, or while registering the account number, or while registering a mobile number.

You may get the “Couldn’t Reach Servers” error while creating an account, or while registering the account number, or while registering a mobile number for UPI.

This error simply means that because of some kind of interruption your device is unable to establish a successful connection with Google Pay servers.

This issue mainly happens because of any kind of network connectivity issue, if there is no network problem then there can also be some other factors that may be behind the error.


Fixes For Google Pay Server Error (Couldn’t Reach Servers)


Fix 1: Check For Internet Connectivity Problem

  • The first possibility for this error is the slow or unstable internet connection so turn off and on your mobile data, then check if the error still comes.
  • If the error still comes then perform an internet speed test to make sure your internet is providing good speed and stability.
  • If your internet is stable and fast but error is still coming then try connecting over a different internet connection to check if this helps or not.

Fix 2: Perform Restart For Your Device

If there is no internet problem behind the error then we will suggest you to shut down your phone for around two to three minutes, and after that restart your phone. Once your phone restarts, open the Google Pay app and check if the error still comes.


Fix 3: Check If Your Google Pay version Is Outdated

If restarting the phone is not doing any help with the error then next check if your Google Pay app version is outdated, if so then consider updating the Google Pay app and then check for the error.

  • Go to your App Store.
  • From the App Store search bar Search for Google Pay.
  • Now check if you can see the update option next to the Google Pay app, if so then choose to update the app.
  • Once the app is updated, check if the error still comes.

Fix 4: Make Sure Your Your Phone Is Recharged

If you are getting this error while registering your phone number then make sure your phone is recharged. If not then Google Pay may not be able to verify your phone number resulting in this error.


Fix 5: Check App Permission

If nothing above is helping with the error then we will advise you to visit the Google Pay app setting to check if the required permissions are enabled for the app or not. In case required permissions are disabled for the Google Pay app then this may also cause such problems.

For Android

  • Go to Settings.
  • Then go to Apps settings.
  • Then choose Google Pay.
  • Then choose the Permissions option.
  • Then make sure required permission such as location, phone, SMS, location, etc are allowed.

For IOS

  • Go to Settings.
  • Go to Privacy & Security.
  • Then choose any Permission category.
  • Now for each category make sure you have enabled Google Pay.

Fix 6: Try Again

If the error still comes then we will advise you to wait for a few hours and try again. If the error doesn’t go away then you can try uninstalling the Google Pay app and then reinstalling the Google Pay app. Once the app is reinstalled try doing your task again to check if the error still comes or not.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.