How To Troubleshoot GOTV Error Code E48-32?

Published & Fact Checked by
Published on:
Last Updated on July 5, 2023

» Home » Error Codes
GOTV Error Code E48-32

The affordability, convenience, and content availability on GOTV makes it a top choice for various users. This is why the popularity of GOTV cannot be debated. You will also find that if you run into some trouble with the GOTV, the customer support team is always there to help you.

There has also been an effort from the company to note the common issues on the platform and code them with the solutions so that you can understand what problem you are facing when the service starts causing trouble.

In this article, we will discuss the GOTV error E48-32. This error code is defined as a signal issue on the satellite service. There can be many reasons for the signal issues with the service. We will discuss each one of them in detail with the solutions that can help you get rid of the issue.

Let’s get into it without further delays.

How to get rid of the GOTV error E48-32?

The error code E48-32 has already been described as a signal issue with the GOTV service. How one loses signal on the service is the question that needs to be answered to get rid of the error code.

Let’s take a look at all the possible reasons for the GOTV to lose signal and display the error code E48-32.

Fix 1: The Antenna Cable is damaged

If you use GOTV, you are very well aware of the fact that it needs an antenna that is placed outside the house to get a signal.

If this antenna is damaged, or even connected incorrectly, this will cause loss of signal on the service. When you face the issue and see the error code, check the antenna placed outside. The cables and wires going to and from the antenna should be connected securely and the antenna should not be damaged.

If the antenna is found to be damaged, you will need to contact the company to help you with a replacement.

Fix 2: Check the obstructions with the antenna

As we have mentioned above that the antenna for the satellite service is placed outside the building, there is only so much you can control when it comes to obstructions.

The antenna should be placed in such a way that the trees and buildings outside do not pose an obstruction to the signal going to and from the antenna.

If you find that some tree or building is blocking the line of sight of the antenna, you should try to reposition the antenna.

Fix 3: Verify the connections to the cable box and the TV

After making sure that the cables and wires are connected properly to the antenna placed outside, you now will need to check the connections inside the house.

These connections include the wires connected to the TV box and the TV itself. If the wires connected to the TV and the box are not secure, the connections will not go through. There is also a possibility that the wires connected to the TV and the box are broken if they were not protected by a cable protector.

If you find any broken wires in the circuit, immediately replace them so that the risk of electrocution and fire can be avoided in addition to the signal strength issue.

Fix 4: Restart the decoder

The decoder in the signal or also known as the receiver can sometimes run into technical snags.

If these technical snags are small and not related to any other deep-seated issues they can be straightened out with the help of a restart.

Switch off the decoder and wait for a while before switching it on again.

Fix 5: Check for updates on the TV Box

If you are facing regular issues with the service, it is possible that you are missing essential updates on the TV box.

The TV box, like any other piece of software, needs regular firmware updates to stay compatible with the TV and the technology in the market. Many people do not realize this unless they start facing issues with the service.

Check for the latest firmware update on the TV box and this might help you get rid of the issue in no time.

Fix 6: Factory reset the TV box

There are some issues with the GOTV box that cannot be solved through a simple power cycling process or firmware update.

These issues are deep-seated technical difficulties with the box functioning. To get rid of these issues, you will need to factory reset the TV box.

During a factory reset, the files that are corrupt on the device are replaced with fresh files with no issues. Before you go through with the factory reset process, make sure that you realize that the factory reset will remove all the files on the TV box after the process is complete, you will need to reset the preferences that were present on the box before the factory reset.

Fix 7: Contact the customer support team

We have mentioned all the solutions that can help you get rid of the error code E48-32 on the GOTV box.

If the solutions do not help you get rid of the error code, you will need to contact the customer support team. The helpline numbers for the GOTV box are active most times of the day and you can contact them anytime for assistance.

Especially in the cases where you need to replace the satellite dish, you will need technical assistance from the customer support team.

There is one more route that you can try. You can visit the user forums like Reddit and Twitter where the users of GOTV share their experiences regarding the error code. There is a possibility that you can find some tried and tested solutions there.

To conclude

The error code E48-32 on the GOTV box is an issue with the signal on the TV box. There have been many instances recorded in which the signal on the TV box is lost but the reasons are not similar.

We have mentioned all the possibilities of the error code showing up and also what you can do to get rid of the issue on the TV box.

We hope that this was a helpful resource and you are now enjoying streaming on the GOTV box without interruptions.

Keep following for more technical advice. Happy Streaming!!

Like This Post? Checkout More

For more error codes related articles visit here.

Photo of author
Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. He publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.