- Platform: iTunes
- Error code: 8364
- Error says: An unknown error occurred (8364)
- Occurs: Error comes when users try to download their purchased music or movie rental iCloud or iTunes
- Effect of the error: because of the error users are unable to download their purchased music or Movie rental
Error code 8364 may come with iTunes or iCloud while downloading purchased music or movie rentals.
- As of now, there is no official explanation by Apple as to why this error comes but as per our research error code 8364 may come for a variety of reasons such,
- Not using the latest version of iTunes or your device firmware.
- There is some temporary glitch with your system.
- You are using any third-party security software which is conflicting with iTunes or iCloud.
- Apple’s system is facing some issues.
How To Resolve iTunes Error Code 8364?
- To deal with the error code 8364 our first suggestion for you will be to restart your device, simply shut down your device for around five minutes, and then restart your device. Once your device restarts, check if the error still comes or not.
- If the error continues after restarting your device then check if you are using the latest version of iTunes, if your iTunes is up to date then check if you need to update your device firmware.
- In case you are using a third-party security software then this may also cause issues with iTunes or iCloud so we will suggest you to temporarily disable your device security software, and then check if the error still comes or not. If this resolves your problem then check your security software settings.
- If the issue is not related to your security software then check if your device date and time are correctly set as per your time zone, if not then consider correcting it and then check for the error again.
- In case the error still appears then go to the Apple’s System Status page and check if there are any ongoing issues with Apple itself or with iTunes / iCloud.
- If you are done with the above-given steps but the error is still coming then we will advise you to contact the Apple Support team to report this problem to get further help and advice.
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