How To Fix Netflix Error Code nql.23000?

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Published on: , Last Updated on August 11, 2023

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Netflix Error Code nql.23000

If you are trying to download a title on Netflix but have the error code “nql.23000” then this means that you have reached the limit of the maximum number of download devices as per your plan.

The error says, “You have downloads on too many devices. Please remove downloads from another device, or go to netflix.com/changeplan for plan options. (NQL.23000)


Fixes For Netflix Error Code nql.23000


Fix 1: Delete Downloaded Title From Any Of Devices

Simply access a device where your Netflix account is been used, and then delete all the downloads to free up some space to continue downloading other titles.

Here is how you can Delete Netflix Downloaded Video On Your Device

  • Launch The Netflix app.
  • Then go to the Downloads.
  • Then tap Edit from the top right corner.
  • Then you need to Check the box next to the TV show or movie which you want to delete.
  • Then tap Delete.

Note: In case you don’t have access to the device from where you need to remove downloads then you can visit here from your web browser to delete the downloads without accessing the device.


Fix 2: Upgrade Your Plan

In case you don’t want to delete any downloads but want to continue downloading more titles without this error then you can choose to upgrade your Netflix plan. In case you want to see your current download limit then you can visit here. To know more about Netflix plans you can refer here.


Fix 3: Contact Netflix

In case you have available slots to download titles but still having the error then we will suggest restarting the device and checking if there are any pending updates for the Netflix app. In case the app is updated but the error is still coming then you should consider contacting Netflix support to report the error.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.