How To Fix Netflix Error Code u7121-1331-p7?

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  • Platform: Netflix
  • Error code: u7121-1331-p7
  • Error says: We are having trouble playing this title right now. Please try again later or select a different title.
  • Occurs: Error may come while streaming any movies or TV shows on Netflix.
  • Effect of the error: Because of the error users are unable to stream any titles on Netflix.

Netflix error code u7121-1331-p7 mainly comes when users try to play any title from the Netflix library, and the error is specific to desktop browsers and the Netflix Windows app.

Possible Reasons For The Netflix Error Code u7121-1331-p7

  • Your browser is blocking cookies for Netflix.
  • Any of your browser settings or security are conflicting with Netflix.
  • Your browser or the Netflix app needs to be updated.
  • Any of your browser extensions are causing problems with Netflix.
  • You are using a VPN.

Fixes For Netflix Error Code u7121-1331-p7


Troubleshoots For Desktop Browsers

Note: Before trying any workaround make sure your browser is up to date with its latest version.

  • First thing you need to ensure that you are not using Netflix from your browser’s private or incognito mode. If you are not using Netflix from your browser in private or incognito mode then next you need to make sure that your browser is not disabling cookies for Netflix.
  • In case you are using any browsers which mainly focus on security and privacy then this may also be the reason for the issue. I am talking about browsers such as Brave. In this case, you should try switching to browsers such as Chrome, Firefox, Edge, etc.
  • Next, try signing out from your Netflix account and then restart your browser. Once your browser restarts, re-sign into Netflix and check for the error.
  • If signing out and re-signing into Netflix doesn’t fix the issue then from your browser go to http://netflix.com/clearcookies to clear cookies for Netflix, and then check for the error again.

Troubleshoots For Desktop Browsers

  • In case you are having this error on the Netflix Windows app then try restarting your Windows desktop/laptop, and once your device restarts check whether you are using the latest version of the Netflix app or not, if not then consider updating the app. Now check if the error still comes or not.
  • If the error still comes then simply sign out from your Netflix account and then quit the Netflix app. Then relaunch the Netflix app and resign into your account. Now check if the error still comes or not.

What if You Still Get The Error?


  • In case you still get the error then make sure you are not using any VPN on your device, and if you are using a VPN then consider disabling it and then check for the error again.
  • Next, you can go to the Netflix server status page to check if there is any ongoing server outage with the Netflix service, if so then this may also be behind the error, and you should probably wait till things get back to normal with the Netflix system.
  • At last, if you are done with all the things we have suggested above but nothing is helping you then you should report the issue to the Netflix support team.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.