How To Fix Sims 4 Failed To Load Error Code 102?

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Sims 4 failed to load error code 102 means that the game will not be able to launch properly. We still don’t know what is the exact reason behind the issue but mostly this issue shows up if the mod files or the CC files are corrupted or malfunctioning. In few cases there can also be many other different reasons which can cause this issue.

In the next section of the article, we will share the workarounds for the Sims 4 failed to load error code 102.


Fixes For Sims 4 Failed to load error code 102


Fix 1: Restart your device

Before you try any of the drastic solutions on the list, you should try the easiest ones. We will start by restarting the device.

This is because many different conflicting programs in the background can cause technical glitches on the device that you’re trying to play the game on. You get rid of these temporary technical glitches. The easy way is to restart your device. It shuts down all the processes in the background and then you can re-launch the game, which will be the only program occupying the memory of the device that you’re using.


Fix 2: Shut down the game and then try launching it again

Sometimes when you’re trying to launch the game, the process does not go through and you are not able to start the process. 

In this case, you should exit the game, shut it down and then try launching it again after refreshing your device. This should solve all the technical glitches with the launching of the game.


Fix 3: Delete all the mods and CC files from the game directory

The emergency files on the game Sims 4 are not necessary additions to the game. They’re only customizations that you download, and even if you delete them, they will not cause major changes in the game.

This is the major reason for the error code 102 on Sims 4, which will cause the game to not launch.

To get rid of this issue, you should delete all the mods and CC files from the game directory. If you are not sure how to carry out this process, we will mention the exact steps for you down below.

  • Launch the File Explorer on your device.
  • Locate the folder where the game is installed.
  • Find the mods folder.
  • Delete the mods folder.
  • Also, delete the custom content or CC folder if you find it.
  • Now restart or refresh the device.

They should get rid of all the issues related to the mods and CC files on the game directory of Sims 4.


Fix 4: Repair the game files

Sometimes the issue is not with the mods and CC files in particular but with the normal files in the game directory.

To get rid of this issue you should repair the game files. There is an easy way you can do this. Follow the steps that we are mentioning down below.

  • Launch the Origin game client
  • Find the game library.
  • In the game library, find the game Sims 4.
  • Right-click on Sims 4.
  • Click on Repair.
  • This will replace all the corrupted files on the system and add new files in their place.

Fix 5: Delete the game and reinstall a fresh copy

Repairing the files only works if there are only one or two corrupt files in the game directory But if all the files or majority of the files of the game are corrupt, then you will need to delete the entire game.

This is because you need to get rid of all the corrupt files, which you cannot do one by one. Just delete the entire game and then reinstall a fresh copy. It will not only give you normal files, but it will also give you the updated version of the files.


Fix 6: Update the graphics driver on your device

While playing any game on your device, you need to make sure that the graphics drivers are updated to the latest version.

This is because this handles the graphics card on your device which in turn handles the game. If you’re in the habit of refusing updates and thinking that you will do them later, then you might be the person who is stuck with the older version of the graphics driver on your device.

When you face this issue, look for the latest update on the graphics driver and if you find a new version then install it immediately.

Now relaunch the game and you might not face this issue at all.


Fix 7: Launch the game in Safe mode

This is a player forum suggestion in which you need to launch the game in safe mode. This has gotten rid of the issue for many players and it might help you too.

If you have no idea how to do this, follow the steps that we mention below.

  • Find the Sims 4 shortcut on your device and right-click on it.
  • Click on Properties.
  • Click on the Shortcut option.
  • No. Navigate to the Target Field and add the text-safeMode at the end.
  • Click on Apply.
  • Click on OK.

The game will now load and save more than. You might not be seeing this error code anymore.


Fix 8: Contact the game support team.

We have mentioned all the solutions that were listed by the official support team as well as the player forums for the error code 102 on the game Sims 4.

If you’re still stuck with the other code and you have no idea how to get rid of it, you need to get in touch with the EA support team. They will help you by suggesting solutions for this issue and you will be able to get rid of this issue in no time.

So we have mentioned some solutions from the player forums, but you can still visit the player forums for further information from other players on this issue.

You can find these forums on Twitter, Tumblr, Facebook, etc.


To conclude


The Sims 4 failed to load Error code 102 is an issue in which the game refuses to launch. In most cases, this issue is related to the mods and CC files in the game.

However, they can also be other reasons that we have already mentioned in the article above.

We hope that this was a helpful resource and that you are no longer facing the error code 102 in the game. Keep following for more gaming and technical advice.

Happy gaming!! 


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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.