In this article, we will talk about the Steam Error Code -21. As per the complaints raised online by the users Steam error code -21 mainly occurs when users try to open Profile, Market, Store, or friends network.
The error says, “21 Failed to load web page (unknown error)”.
We have done our research on the Steam error code -21, and as per our research, this error comes because of some problem with Steam or your device.
Below we have provided some workarounds that may help you deal with this error.
Fixes For Steam Error Code -21
Fix 1: Clear Steam Web Cache
To fix this error the first thing we suggest you to do is to clear the Steam web cache, if you don’t know how to do this then follow the steps given below.
- Launch Steam.
- Then go to Settings.
- Then choose the ‘Web Browser’ tab.
- Then select ‘Delete web browser cache’.
- Then quit Steam.
- Then Wait for around 10 seconds, and then Relaunch Steam.
- Then check if the error still comes.
Fix 2: Reboot Your System
If you still receive the error then now it’s time to reboot your system. Simply shut down your PC/Computer and make sure it is not connected to the power source. Then wait for around 2 to 3 minutes and then restart your system, now check if the error still comes.
- Shut down your PC/Computer.
- Make sure your PC/Computer is not connected to the power source.
- Now Wait for around 2 to 3 minutes.
- Then Restart your PC/Computer.
- Then Relaunch Steam.
- Now check if the error still comes.
Fix 3: Check For Internet Related Issues
Next, try doing anything else on the internet to make sure your internet is working. If you have some problem while doing other things on the internet then go to any internet speed test websites and check your internet speed.
If your internet speed is good but the error is still coming then connect over a mobile hotspot connection and check if it helps or not.
Fix 4: Disable Integrated Network Card
If you still receive the error then chances are that the error is coming because of your PC/computer Integrated Network Card. As per Techwalla, An Integrated NIC (Network Interface Card) is an Ethernet controller included as part of the motherboard of a computer.
Some users on the Steam community have shared that for them the solution was to disable the integrated Network card in their PC/computer, so you can also try disabling integrated Network cards.
For Windows 10
- Access your Control Panel.
- Then choose Network and Internet.
- Then choose Network and Sharing Center.
- Then from the left choose Change adapter settings.
- Then Right-click the NIC and choose Disable.
For Windows 8
- Access your Control Panel.
- Then tap Network and Sharing Center.
- Then from the left, choose Change adapter settings.
- Then right-click the NIC and choose Disable.
Fix 5: Check Steam Servers
If you still receive the error then chances are that the Steam servers are facing some technical problem right now, so we will advise you to check the Steam server status. To check the Steam server status you can refer to https://steamstat.us/.
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