How To Fix Swtor (Star Wars: The Old Republic) Error C5?

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In this article, we will talk about the error code C5 with the Swtor. As per the users’ complaints, this error occurs directly after login or after launching the game.

The error says, “This program encountered an internal error and will exit. Error Code: C5. Failed to load game assets. Please contact customer support.”

In our research, we have found that this error is mainly caused by the damaged or missing game assets related to the Bitraider client, and to fix the error you should try repairing the game files.

Fixes For Swtor (Star Wars: The Old Republic) Error C5

Fix 1: Delete “The.xfr” File And The “Config” Folder From The “BitRaider” Folder

As I maintained above, this error code mainly occurs because of any damaged or missing game assets related to the Bitraider client, so try deleting the “The.xfr” file and the “Config” folder under the “BitRaider” folder, and then relaunch the game.

By doing this you can force the game to have full verification of all game files and it will also update/repair any of the required game files.

  • Quit from the Launcher and the game client (if it’s running).
  • Then you need to delete the “.xfr files” and the “config” folder from the “BitRaider” folder in the game install directory:
    • If you are using 32-bit operating systems then follow C:\Program Files\Electronic Arts\BioWare\Star Wars – The Old Republic\BitRaider.
    • If you are using the 64-bit operating systems then follow C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars – The Old Republic\BitRaider
  • Then Relaunch the game to check for the error.

Fix 2: Run The Repair Tool

If you still receive the error then try running the repair tool to fix issues with the game files. Just follow the steps given below to run the repair tool.

Steps To Repair File For Swtor Direct Launcher

  • Before running the Repair tool Quit the game, and Restart the device.
  • Then open the Launcher.
  • Then tap on Your name.
  • Then choose Settings.
  • Then choose the Repair button, and then choose Save.

For Steam Launcher

  • Open the Steam launcher.
  • Then go to the Library.
  • Then choose the Swtor.
  • Then choose Properties.
  • Then choose the Local Files tab.
  • Then choose Verify integrity of game files.
  • Now Wait till it finishes the file repair process.

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Rahul Choudhary
Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.