The error “Unfortunately, Messaging has stopped” is a very common error in Samsung phones, but this problem is not just limited to the Samsung brand phones instead other brand Android phones also get this issue.
In this post we are going to discuss this error and will share with you possible troubleshoots to fix the “Unfortunately, Messaging has stopped” issue on Samsung and other phones.
This “Unfortunately, Messages has stopped” is mainly associated with lags and freezes. According to the users in many online communities, they started facing this issue after a software update on the phone.
There are many possibilities which may be triggering this error such as firmware updates, app updates, overheating, etc.
How to Fix “Unfortunately, Messaging has stopped” In Android?
Solution 1: Check For Update
The first thing I will suggest you to check your phone for any pending software updates.
- Go to your phone Settings.
- Go to System Settings, about, or something similar.
- Check for System Updates, updates, or something similar.
- Check if there is any Pending Update.
- If there is any pending software update then please consider updating it.
Note: Also check if you are using latest version for the message app.
Solution 2: Restart your phone
Restating your phones can fix temporary issues with your phone, and doing it is very simple. So we will insist you to restart your phone.
- Press and hold the Power Button of your phone till you see some options on the screen.
- Tap the Restart option on the screen.
- Now, wait till your phone restarts.
- You are done, check if it fixes the issue.
Solution 3: Boot your device in safe mode
There are two possibilities, whether it can be an issue with the Messaging app, or there is any third-party app which is tagging the issue.
To be clear, you can use your phone in safe mode. If you don’t know then Safe Mode is a feature in smartphones where it disables all the third-party apps and your phone only works with system apps.
If you still get the same error in the safe mode then it means the error is not because of any third-party app.
But if you don’t get the error in the safe mode then it means any third-party app is causing the issue. So you can try uninstalling suspicious third-party apps one by one till the issue resolves.
- Tap and hold the Power button.
- As you can see the Samsung logo on the screen, release the Power key and quickly hold the Volume Down key.
- Keep holding the Volume Down button until you see safe mode on screen.
Note: Different Android phones have their own unique steps to boot the phone in safe mode. If the given steps below don’t work for your phone then you can take Google’s help to find the safe mode for your phone.
Solution 4: Clear the cache and data of the Messages app
If you are still getting the error in the safe mode then it clearly means the problem is with the messaging app or your phone’s software.
So the next troubleshoot you can try is cleaning messaging app cache and data.
- Go to your phone settings.
- Choose Apps, All Apps, or something similar.
- Tap the three-dot icon from the top right corner.
- Tap System, System Apps, or something similar.
- Look for the Message app, and select it.
- Tap Storage
- Tap Clear Cache.
- Then tap Clear Data, Clear Storage, or something similar.
- Now check if this resolves the issue.
Solution 5: Wipe cache partition from Recovery Mode
- Turn Off your phone.
- Tap and hold the “Volume Down + Power button”, or whatever button combination your phone requires to boot into Recovery Mode.
- Once you’re in the Recovery Mode go to the Wipe Cache Partition with the help of the volume button.
- Then select Wipe Cache Partition with the help of the Power Button.
- Now, wait till your phone clears the cache partition.
- After that go to the Reboot/Restart option, and select it with the help of the power button.
- Wait till your phone restarts and come back to normal.
- You are done, check if this fixes the issue.
Note: Different Android phones have their own unique steps to boot the phone in Recovery Mode. If the given steps below don’t work for your phone then you can take Google’s help to find the Recovery Mode option for your phone.
Solution 6: Factory Reset Your Device
Before performing the factory reset your phone please backup all the important data because performing a factory reset will delete your phone storage data such as files, contacts, third-party installed apps, etc.
- Go to phone settings.
- Tap Backup and Reset.
- Tap Factory Data Reset.
- Tap Reset Device.
- Tap Delete All.
Note: Different Android phones have their own unique steps to Factory Reset their device. If the given steps below don’t work for your phone then you can take Google’s help to Factory Reset for your phone.
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