As per the user’s complaints, error code 1 occurs with the Xbox app when users try to join a party. But we are sure that this error can also occur in the other parts of the app.
Unfortunately as of now while we are writing on this error there is no official information for this error. But we have gathered some workarounds from different online communities which may help you resolve the issue.
Fixes For Xbox One Error Code 1
Fix 1: Perform A Clean Boot On Windows
If you are having the error while using the Xbox app on your Windows pc then we will suggest you to perform a clean boot to eliminate software conflicts that might be causing this error.
If you don’t know how to perform a clean boot on your Windows device then you can visit this official guide by Microsoft, here you can find the step-by-step guide to perform a clean boot.
Fix 2: Check For Updates
Next, check if you need to update your Xbox app, if there are any pending updates then consider updating the app. In case the Xbox app is updated but the error is still coming then check if you need to update your system firmware.
Fix 3: Check For Your Network
- Next, check if your internet is working flawlessly. To check your internet power off your router for around 5 minutes and then restart it.
- If restarting the router doesn’t help then you should visit any internet speed test website to check if your internet has a strong and stable connection.
- If you still have the error then our advice will be for you to connect over a different internet connection.
Fix 4: Reinstall The Xbox App
If the above solutions don’t resolve your issue then you should try reinstalling the Xbox app.
- Uninstall the Xbox app.
- Then Restart your device.
- Then go to the App Store and Reinstall the Xbox app.
- Then check if the error still appears.
Fix 5: Contact Microsoft
If nothing above helps you and you are still stuck with the error then you should get in touch with the Xbox support team to report the issue.
Note: If you are having the error on your Windows PC then you can consider using the apps troubleshooter. If you don’t know about it then here is the complete guide.
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