If you are using Amazon’s Prime Video app on your smart TV’s and have been prompted with the following Amazon Video Error Code 1071. Then, chances are that you are seeing it as a result of an issue at the server end itself.
This error first occurred or showed up four years back and many users had reported the error at the same time, thus giving enough reasons to believe that it had to be a server end issue and not something wrong at the client end.
However, in all that, one thing which seemed to be common in most users facing the issue was that most of them were using Shield TV. Hence, you could say that the error most commonly occurred with users using Shield TV, rather than some other smart TV device.
This might have happened due to a compatibility issue between the app and the Shield TV devices, for which it was seen that the issue had been noted during that time by Amazon’s support team and was resolved after a few days accordingly.
How To Fix Amazon Video Error Code 1071?
Now, since it was well established that the issue was a problem at the server end and had nothing to do with the client side. There may not be much to do for you at present as well, even if you are facing the following error now.
You obviously have the option to point the error out to their customer support and ask them to solve the error at the earliest.
Or, for your peace of mind can try the more general troubleshooting solutions such as:
- Restarting or rebooting your respective devices
- Checking your internet connection
- Updating the Amazon Prime app
- Clearing out the app cache
- Updating your TV set’s firmware (if applicable and possible)
- Uninstall and reinstall the Amazon Prime app
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