How To Fix Amazon Prime Video Error Code 9356?

Published & Fact Checked by
Published on:

Ai Disclaimer: We don't use AI for content or research. The contents is researched and written by our team.

» Home » Error Codes » Amazon » How To Fix Amazon Prime Video Error Code 9356?

In this article, we will discuss the error code 9356 with Amazon Prime Video.

First of all, there is no official information available on this error so it’s very hard to comment on what exactly caused this error.

But as per our research, this is a general error which can occur for various reasons. Below we are sharing all the possible workarounds that may help you deal with the error.


Fixes For Amazon Prime Video Error Code 9356


  • Start fixing the error by simply logging out from your account and then closing the Prime Video app. Now wait for around 30 seconds then re-login to your account, and check if the error still comes.
  • If the error still comes then power off your device and then unplug your device from the power source. Now wait for around 2 minutes, then restart your device and check if the error still persists.
  • Next, check and make sure that you are using the latest version of the Prime Video app. In case you are using Prime Video from your desktop browser then make sure your browser is up to date.
  • Next, try using other apps or websites to check if they are also showing issues or not. If other apps or websites also show problems while performing then this may mean an issue with your internet.
  • If you still receive the error then try connecting over a mobile hotspot connection. It can be possible that any of your internet settings are causing the issue, and connecting over the mobile hotspot connection can confirm that. So if connecting over the mobile hotspot fixes your issue then contact your ISP to report the problem.
  • In case you have access to the VPN and you live in a region where prime video is already available then check if the VPN is enabled without your knowledge. But in case you live in a region where Prime Video is not available and you are bound to use VPN then try changing your VPN server location, and if the error continues then contact your VPN provider.

Related Error Codes

Photo of author
Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.