How To Fix Amazon Prime Video Error Code 4924?

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Published on: , Last Updated on August 25, 2023

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  • Prime Video error code 4924 is a downloading error that occurs when you try to download any title.
  • As of now, there is not any exact explanation given by the Prime Video team on this error, so it’s very hard to comment on any specific reason for this error.
  • As per our research, this is a temporary error coming because of some temporary issues, and this error should get away by trying common workarounds.

Prime Video Error Code 4924

Fixes For Error Code 4924 On Prime Video


  • You should start troubleshooting this error by simply closing the app and then waiting for around 30 seconds, and then relaunching the Prime Video app.
  • In case you are using a Wi-Fi connection then try connecting over a mobile data connection. Some users shared that connecting over the mobile data helped them fix this issue. In case you don’t have access to mobile data then you can try connecting over a mobile hotspot connection.
  • If using the mobile data is not helping then power off your device for around 4 to 5 minutes. Meanwhile, if you are using a WiFi connection then consider restarting your router. Then after waiting for 5 minutes restart your device and reconnect to the internet. Then check if the error still comes.
  • Next, try playing any other app or website on your device to make sure that your internet is working without any issues.
  • If the error still continues then check if you need to update your device firmware or if you need to update the Prime Video app.
  • If you still have the error even after trying the above-given suggestion then visit here to get in touch with Prime Video support. Simply contact the Prime Video support team and report this error.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.