Sadly, there is not much available on the internet related to the particular Directv go error s6-1797 message. We tried various online forums and discussion threads out there. But, found very little to absolutely no information related to the particular error as well as solutions to fix it.
But still, even though we didn’t find any specific fixes to solve the following error. You can however, try out some general troubleshooting solutions to try and fix the error as shown here below:
Fixes For Directv go error s6-1797
Fix 1: Update The Directv Go
There may be times when an outdated app being incompatible with the current versions of mobile OS may lead to such an error to occur. Hence, if you see that your Directv go app is outdated or any updates are available, it would be a good idea to update your app and check if doing so helps resolve the following error.
Fix 2: Clear The Directv Go Cache
If restarting your device or updating the app does not work for you, then you can try clearing the app cache. This way you will get rid of any small glitches or bugs related to the cache data which might be responsible for causing this error.
To clear your app cache on an Android Device, you can follow the steps as shown below:
- Go to your device’s Settings option by clicking on the Settings app icon.
- Then, on the next page, head to the Apps section.
- From the list of apps available, select and click on the Directv go app.
- On the next page, click on the Storage & cache option.
- Lastly, on the Storage page, click on the Clear cache as well as the Clear storage option.
NOTE: When clearing app cache and storage, it is important to note that all your saved data and settings related to the app shall also get deleted. Hence, if you want to take any kind of backup related to the app. It is advised that you do so, before trying the shown method.
Fix 3: Uninstall And Reinstall Directv Go App
If the above solutions don’t do the trick, then, as a last resort you can try uninstalling the app from your device and reinstalling it back. Usually this can be seen as an all in one solution, which covers both the above mentioned solutions as well, where the cache is cleared as well as the app is updated automatically in the process.
Just uninstall the app from your device like you would do for any other app, then, from Google Play Store, install the app back onto your device. This shall get rid of any kind of bugs or glitches which may have been present in the previously deleted app.
FAQs | Frequently Asked Questions
The Directv go error s6-1797 usually occurs when users try to launch the app and try to play a video on the app.
Directv go error s6-1797 prevents users from playing any content online on the Directv go app.
As of now, there are no official or recommended solutions online. We can however try a few general troubleshooting fixes like: Updating the app, cleaning the app cache as well as reinstalling the app, to solve the s6-1797 error on the Directv Go app.
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