Crashes in games that are heavy on software and need a regular connection to the server are not a new thing.
Many players experience crashes on their favorite games and what we are discussing here is also a similar issue.
The game Final Fantasy XIV shows the error code ffxiv_dx11.exe when the game is crashing.
This will make the players exit the game and it can be really annoying to experience when you are in the middle of an exciting game. We will mention the solutions that can help you get out of this issue on the game in the next section.
Let’s get going.
How to solve error code ffxiv_dx11.exe on Final Fantasy XIV?
Although the message with the error code reads that there has been an unexpected error, knowing the causes of this issue will make it easier to understand and make it not so unexpected the next time you face it.
There are many issues that can be behind the error code and we will discuss them with the solutions that are available to eradicate the issues.
Fix 1: Check your internet connection speed and stability
The first thing that you need to understand when it comes to playing a game on the internet is that your connection needs to be stable and the speed of the connection should be impeccable.
This is because you are playing a heavy game that requires continuous downloading from the internet. If the connection is not stable, you cannot possibly expect to play the game without any interruptions.
You can check the internet speed by opening Google and searching for a free internet speed meter.
They will send you a complete report of your download and upload speed so that you can make an informed decision about your internet connection needs.
Fix 2: Check if the server is down
Game server crashes due to an increase in unexpected traffic on the platform are very common.
When too many users come together to play the game at the same time it reaches beyond the capacity of the server to handle and therefore, it crashes.
In this case, you will have to raise a support request to the game team and wait for them to mend the server error.
There is nothing that you can do except wait as it is an issue that can only be solved internally.
Fix 3: You have modified your graphics card driver
If you play the game frequently and have started facing this error just after making modifications to your graphics card driver, it might be your issue.
The modifications to the graphics card driver can be done in the form of a system update. If this issue started after you downloaded a new system update, take the graphics card driver down a level to the previous update version.
See if this solves the issue for you.
Fix 4: Outdated Operating system and Graphics card driver
Just as going up a level for the graphics card driver through an update can be an issue, it can also be an issue if the driver is not updated for a long time.
Same with the Windows OS.
If you are not updating your device OS to the latest version, or your device drivers are still functioning on the older versions, trouble on your device is definitely on the way.
Make sure that you have all the latest updates for the OS and the device drivers installed to take care of this issue.
Fix 5: There is an issue with the configuration file of the game
The game is downloaded on your device with a set of files that allow the game to perform different functions.
Almost all the files in the download package are vital for gameplay but the backbone is the configuration file. If the configuration file of the game is corrupted, you will need to delete the configuration file and relaunch the game.
You can find the configuration file for the game in your documents folder. Delete the file and then launch the game.
When you launch the game, it will automatically replace the deleted file with a new version and the issue will be solved.
Fix 6: Contact the game support team
If these solutions don’t work for you, the last resort that you have is to contact the game support team.
They will listen to your specific issue and give a specific solution for it. This might be helpful in situations where you have no clue what else to try.
To conclude
The error code ffxiv_dx11.exe on the game Final Fantasy XIV is an issue that results in the game crash.
We have mentioned the ways through which you can get rid of the error code and get back in the game. Hopefully, you were able to get rid of the error code with our help.
Keep following for more gaming and technical advice. Happy Gaming!!
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