Windows updates are notoriously famous for taking too long and causing trouble on devices occasionally but it turns out that encountering issues while updating software is a universal issue.
If you are using Roku for streaming content, and encounter the error code 014.50, this is most likely to happen during the update process.
This article will discuss how to fix error 014.50 on Roku.
The error code 014.50 can be due to many reasons including the wrong credentials for Wifi, app problems, and many more.
All of these will be discussed in the next section with the solutions for the issue.
How to fix the error code 014.50 on Roku?
The software on Roku needs to be updated on a regular basis. If it is not, then the software will face issues in loading and many more areas like safety.
However, what to do when the software update is facing trouble itself? This is when you will face the error code 014.50.
Here are the fixes that can help you get rid of the error code and get the app back to speed.
fix 1: The Wifi credentials are wrong
The updates for the app need an uninterrupted internet connection. When you are using a relatively new Wifi connection, make sure that you get the credentials just right.
The Wifi passwords are also case-sensitive so you should also take care of that when you enter the Wifi password.
Reload the page and re-enter the Wifi credentials to tackle this issue.
fix 2: Check your internet connection
The wifi credentials that you have entered might be correct but the other thing that is required is the speed of the internet connection.
The updates usually have a considerably big download size and need a stable internet connection for the data download.
If the internet connection is blink-and-miss and the speed of the connection is low, you will face issues with the update.
You can check the speed of your internet connection with the help of any free internet speed meter.
If the speed is slow, contact your internet service provider to rectify the issue.
fix 3: The VPN you are using is restricting the app processes
If you are using a Virtual Private Network for your connection to the internet, many pages and apps might not work for you. Especially, the ones that need location access.
When you are trying to update Roku, location access is sometimes necessary to download the update for your region.
Try switching off the VPN and the issue that you are facing might disappear.
fix 4: The anti-virus and Firewall settings are blocking the update
Depending on the level of security that the device you are using operates on, you might have a very strict firewall or anti-virus.
This might make it difficult for some apps to get through the permissions required for downloads. This might be the issue with Roku on your device.
Check the block list of both your network firewall and the anti-virus to see if Roku is on the list.
Put Roku on the list of exceptions for both. We do not recommend that you turn off the anti-virus or the firewall as it could pose a security risk for your device.
fix 5: Restart the app
The issue might be with the processes of the app. For this, you can restart the app and the glitches will be resolved.
If this does not work, you can also restart the device that you are using Roku on.
fix 6: Contact the support team
If none of these solutions work for you, you can always knock on the support team’s door. They are always available to help you with personalized solutions to the problem you are facing.
If there is any serious technical issue that cannot be solved on your end, then it is the wisest decision to contact the support team.
To conclude
The error code 014.50 on Roku is an issue that users face when they try to update the device.
We have mentioned the causes of the error and the solutions that can help you in getting rid of the error code.
Hopefully, this article was helpful for you to solve the issue you are facing. Keep following for more technical advice.
Happy Streaming!!
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