How To Fix If Prime Video is not working on Google Chrome?

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Published on: , Last Updated on June 7, 2022

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Amazon Prime Video Is Not Working On Google Chrome

Google Chrome is one of the most popular and trusted browsers out there. You can enjoy Amazon Prime Video optimally on Google Chrome.

However, there are sometimes, you may encounter an error while playing Amazon Prime Video on Google Chrome. This article consists of solutions to fixing Amazon Prime Video not working on Amazon Prime Video.

Solutions for Prime Video not working on Google Chrome

There are many ways to solve the problem of Amazon Prime not working on Google Chrome. Some of them are listed below:

  • VPN Connection
  • Restart the Device
  • Update Google Chrome
  • VPN Connection
  • Clear Cache and Cookies
  • Browser Setting
  • Internet Connection

Sometimes when you are connected to a VPN, it may lead to some issues on your Google Chrome. The VPN can make the internet connection slow. Also, the VPN can cause errors on Amazon Prime Video if the server is weak. Disconnect VPN if you are using any and try to access Amazon Prime Video.

1. Restart the Device

Shut down your device with the standard procedure of your device. For example, it can be done by clicking on the “Power” button in the start menu for Windows or by clicking the Apple logo present in the top left corner of your Mac screen. Restart the device after waiting for a few minutes.

2. Update Google Chrome

Click on the “More settings” option present in the form of the 3-dot button in the top right of your Google Chrome. Now, go to “Settings > About”. You will find if there are any pending updates ready to be installed for your device.

3. Clear Cache and Cookies

Cache and Cookies can build up and cause problems surfing the internet. You will find the “Clear Cache and Cookies” option in the Setting of your browser under the “Privacy and Security” subheading.

4. Browser Setting

Check the blocked website list on your Google Chrome. Remove Amazon Prime Video if it is added by mistake in that list.

5. Internet Connection

Check the stability and speed of your internet connection. Power cycle your modem or router just to be sure. When the device is restarted, and the link is up again, try and access Amazon Prime Video.


We are glad that you chose us for solving the Amazon Prime Video not working on the Google Chrome browser.

Google Chrome is one of the trusted browsers of Amazon Prime Video. Usually, there is no error on Amazon Prime Video playing on Google Chrome.

You can look for a solution in the article above. All the solutions mentioned above are safe and work 100%. Make sure to apply all the steps above before concluding.

Thank you for reading the full article. We are happy to provide you with such solutions.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.