If after making any merchant payment you are seeing duplicate payments under the transactions history on the Google Pay app, or if you have mistakenly made duplicate payments, then don’t worry as here in this post we will help you sort out this problem.
- In this article, we will discuss the following situations,
- You are seeing duplicate payments for any merchants.
- You mistakenly made a duplicate payment to any merchants or any individuals.
How To Resolve Google Pay Duplicate Request Error?
You are seeing duplicate payments for any merchants
In case you have recently made any merchant payments but under the transaction history you are seeing duplicate payments then you should not worry as this kind of situation is common, and this happens because of any kind of network interruption where the customers get charged multiple times.
- In these kinds of situations, customers get the refund immediately if not then the refund should be initiated within 2 to 3 working days. You can also call your bank and ask about it.
- You can also contact the recipient of the payment to explain the situation to them and ask them to refund the amount of the duplicate payment.
- In case you face any problem then simply go to that particular duplicate payment under the transaction history on the Google Pay app, then from there simply choose the option “Having issues” to create a support ticket with the Google Pay support team.
- You also have the option to directly get in touch with the Google Pay support team, to get in touch with the Google Pay support team, go to your Google Pay profile and from their options choose the “Get Help” option, then scroll down and choose “Contact Support” option.
You mistakenly made a duplicate payment to any merchants or individuals
In case you yourself made any duplicate payments to any merchants or any individuals then we will suggest you to take action immediately, especially if you have sent the duplicate payment to any individual directly.
- In this kind of situation taking immediate action is very important, first you need to contact the recipient of the payment to share that you have made a duplicate payment and you want a refund.
- In case the merchant or the individual is not cooperating then we will advise you to create a support ticket by raising a complaint for that particular payment. To do that simply go to that particular payment and from there choose the “Having Issues” option, then choose the “Payment Issue” option.
- The next option you have is to directly get in touch with the Google Pay support team, to get in touch with the Google Pay support team, go to your Google Pay profile and from there choose the “Get Help” option, then scroll down and choose “Contact Support” option.
Related Error Codes
