If you are using an Apple TV or iOS running device. Then, the chances of Hulu Error Code rununk 13 showing up may be higher for you than that in the case of any other users using a different type of set-up to stream content on Hulu.
But, even if that is the case there may be times, when irrespective of what platform or device you are using to stream content on Hulu, you may be subjected to the following rununk 13 error code on your Hulu accounts.
And hence, keeping that under consideration. The following troubleshooting guide has been written in such a way that it helps you solve the issue for all kinds of devices and OS running Hulu, without just being limited to only Apple and iOS devices.
Why is the Error Code RUNUNK13 showing in Hulu?
When dealing with a particular problem or issue, it is always a good idea to first discover more about the origin or source of a problem, then try to solve it straight away.
Approaching a problem this way, not only will help you better deal with a problem, but also solve it much more effectively and efficiently.
So, when it comes to the Hulu Error Code RUNUNK13, the cause(s) of the problem most often can be seen to arise from either connectivity issues, server issues, corrupted data or problems with the player itself.
And thus, taking into consideration all the above possible causes. You can start trying out the below mentioned troubleshooting methods to fix the error code on your own.
How to fix Hulu Error Code RUNUNK13?
Now here, although the listed methods are not placed in any kind of chronological order. It is still advised that you try and follow the methods serially, since I have tried to place the easier ones at the beginning and the little difficult ones at the end.
Fix 1: Check Hulu Server Status
The very first and foremost thing you must check when dealing with the RUNUNK13 error on Hulu, is whether the servers on Hulu’s end are working properly or not.
At times, when the Hulu server is under maintenance or has a certain bug that needs to be fixed. Then, in such cases errors such as the RUNUNK13 may pop up, preventing you from streaming your favorite TV shows and movies on Hulu.
Now, to check for whether the Hulu server(s) are up and working fine. You can visit the following website Downdetector to check the status of servers working in that region.
Simply, go to the Downdetector website and search for Hulu service in the search box and you should be able to view the server status health for your particular region, similar to what you can see from the screenshot displayed below.
Fix 2: Refresh or Reload Hulu Web Page
Once, you are sure that the Hulu server(s) are working fine. Next, you can try refreshing or reloading the Hulu website page on your browser.
If the error is due a simple glitch within the browser interface or so. Then, a normal reloading or refreshing of the web page should be enough to take care of the error.
Fix 3: Try logging into Hulu from a different device or browser
You can also try logging into your Hulu account from a different device or browser, if you suspect that the problem is with your particular device or browser that you have been using.
This method is just a precautionary step you can carry out, before going on with the more invasive ones next in our list.
Fix 4: Clear Browser Cache Data
Cache files and data are always a major cause and concern for such errors to show up on apps and devices every now and then.
Similarly, even in the case of Hulu, unnecessary cache data and files stored up in your device in the course of time may result in the RUNUNK13 error code to show up abruptly without any prior warning.
So, in order to delete and remove cache memory from your device and browser, you can follow the steps as mentioned below.
- For Windows users, go to your search bar and type in Run and launch the Run app.
- In the Run app dialog box, type in %temp% and hit enter.
- Then, inside the temp folder, select all the files and folders and click on delete. This should delete all kinds of temporary cache files from your Windows device.
For Web Browsers
- In case you want to remove cache data from your web browsers, you will first need to go to your browser’s History option.
- And then, select the clear browsing data or clear recent history option and remove all kinds of cache and cookies by selecting the required options thereafter.
For Apple TV
- In the case of Apple TV, a simple restart should remove any kind of cache data from the device itself.
- Go to Apple TV’s Settings option and click on System.
- Then, under System, click on the Restart option and let the device restart on its own.
- After all that is done, check whether the error still persists.
- Go to the Settings option by clicking on the Settings icon.
- Then, head to Applications and click on the Manage option.
- Next, go to Installed Applications and select the Hulu app.
- Then, browse down and click on the Clear Cache or Clear Data option to clear cache data belonging to the Hulu app from your device.
Incase of iOS devices, you can simply Uninstall and Reinstall the Hulu app back to clear cache data belonging to Hulu from your Apple device.
Fix 5: Update browser
At times, a simple browser update can also seem to do the job. If your browser is outdated or old. Then, updating the browser by going to the Settings option and updating it from the About section should do the trick.
Here, different browsers may have different approaches to update them. The best way to learn about the steps to update a browser is to search it up on the net for the particular browser you are using on your system and want to update.
Fix 6: Update OS
An update of your system OS or firmware can also help solve the issue. Many users out there facing a similar dilemma have reported that updating their system OS and firmware helped them to resolve the RUNUNK13 error code on their respective devices.
Fix 7: Reset network device
If there is an issue with your network device or internet connectivity. Then, such errors preventing you from streaming content on Hulu may pop up more often than you would expect.
In such cases, it is important that you check thoroughly whether your internet connection is working fine and reset your network devices if necessary.
Usually, in case of a modem or router. They all have a reset button or reset hole at the back of the device. If it is a button, then simply pressing on it should reset the device. However, if it is a hole, then inserting a paper clip or pin into it should reset the device.
Incase of modems or routers which have none of the above, i.e. a reset button or a hole. You can try searching up for the steps to reset for the particular brand or model, up on the internet to get a better idea of how to reset such a device.
Hence, in this way in order to solve the Hulu Error Code RUNUNK13, you can try out the following methods such as reloading the page, trying Hulu on different devices, clearing cache, updating OS, updating browser, checking & resetting network devices or checking the Hulu server status.
But, if for some reason, even after having tried all the fixes mentioned above, you are unable to solve the issue. Then, it is best that you directly try to contact Hulu’s Customer Support and ask them for their help and guidance.
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