Error code a40c9996 is very common with NBA 2k21 and 2k22. If you are also experiencing the same error then in this post we are going to share the possible workaround for the error.
How To Fix NBA 2k21 & 2k22 Error Code a40c9996?
The error code comes with the error message “There is a problem with your connection to our online services”.
The error code clearly explains the reasons behind the error. This error occurs because of any kind of NBA2K server interruption. So whenever you receive this error visit here and check if the NBA2K server is down for any reason.
If there is no information about any issue with the NBA2K server on the official page then to double-check go to downdetctor and check if DownDetector is showing any recent outrage with the NBA2K server.
If in case you found any problem with the NBA2K server then you can’t do anything from your end. All you can do is to wait till everything gets back to normal with the game server.
If in case you don’t find any problem with the NBA2K server then you should directly contact NBA2K support to report the error.
But before contacting the support team please make sure you have tried the below-given workarounds.
- Restart Your device
- Restarting the game.
- Restart your router and make sure your internet is working.
- Make sure your device or game doesn’t have any pending updates.
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