For those of you facing the following NBA 2K24 error code ac6967c9, there is sadly not much available related to the particular error online. We have tried searching for the error all around the internet as well as various forums and discussion threads online, but have found nothing useful which would work in solving the error ac6967c9 on your NBA 2k24 game.
The official support page too has no answers regarding the error as of now, making it extremely difficult to even pin point out the origin or cause of the issue. Only a few users so far have reported that the following ac6967c9 error prevents them from launching and running the game properly.
How To Resolve NBA 2k24 error code ac6967c9?
Since, the error is still very novel and nothing has been much discussed about the source of the error or any useful fixes related to the error. It would be best to simply start a thread online on the following error, like I had done here.
And if anyone has any answer to the following, the helpful community online shall surely post answers or tips for your questions online.
There are of course other general troubleshooting options as well which might help in solving the particular issue, provided it is something caused by a minor glitch or bug. Or, simply an error raised due to an outdated driver or software.
Such general troubleshooting solutions may be as follows:
Fix 1: Check Server Status
Usually, the very first thing to be done whenever an error is encountered in such types of online games, is to check for the server status.
Moreover, a few users online have reported that the error has occurred very recently on all their systems. Hence, we can assume the following NBA 2k24 error code ac6967c9 to be somewhat a server related issue itself.
Now, to check for the server status of the game, you can visit their official server page or head to third party websites such as downdetector.
Fix 2: Verify your NBA 2k24 account
If you haven’t verified your NBA My Player account for some reason. Then, that can too be responsible for causing such errors to occur.
Thus, if you haven’t verified your My Account yet. Then, it would be a good idea to do so now and check if doing so helps in solving the particular error.
To verify your NBA 2k24 My Account, you can follow the steps shown below:
- Firstly, head to the following NBA 2k24 official website.
- Then, click on the Sign in button at the top right hand corner and sign in with the platform you are using.
- After logging in, choose the MyPLAYER account option next and enter in your name and password credentials.
- Then, go to Features > Settings > Account Email Address, and feed in your email address in the text box.
- Once they have sent the email, head back to your email inbox and check for the verification message.
- If the email is received, click on it and follow the instructions to verify your email thereafter.
Fix 3: Update Drivers
There are times when certain errors may appear as a result of outdated drivers.
If that is the case here too. Then, updating your graphics as well as network drivers might prove to be helpful in solving the following error.
If you are playing the game on a Windows PC, you can follow the steps shown below to update your drivers:
- Firstly, go to your Windows search bar and search for the Device Manager app.
- Once you see the app, launch it and expand the Network Adapters as well as the Display Adapters option from the next page.
- Now, right-click on the drivers you want to update and click on the Update Driver option from the drop down menu list for each of the drivers.
- Then, go through the prompted steps to update each of your drivers.
Once all the drivers have been updated, check to see if the error has been resolved.
Fix 4: Uninstall and reinstall the game
If the error has shown up as a result of a minor glitch or bug within the app itself, or a corrupted file. Then, uninstalling the game completely, and reinstalling it back might help fix the following error.
Note: However, it is still important to note that the above fixes are just general troubleshooting solutions and there are chances where it might work or might not work as well. Thus, if you cannot solve the following error using the troubleshooting solutions as shown above. Then, it would be best to keep an eye on forums and threads as I had mentioned in the very beginning and if there are any fixes or solutions, you may try them out to solve the following.
FAQs | Frequently Asked Questions
NBA 2k24 error code ac6967c9 prevents the users from playing the game online.
Since the error has just recently shown up, there are still no verified solutions available online. However, once we find any solutions making their way online or posted on their official support page, we will surely update the same here as well.
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