How To fix Netflix Error Code D7703-1003?

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Here in this article, we are going to share the details for the Netflix error code D7703-1003 which reads “Sorry we are having trouble with your request.”

As per the official information shared by Netflix on their website, this error typically comes when there is a need to refresh the information stored on your device or to update the device’s software.


Fixes For error code D7703-1003 on Netflix


Fix 1: Restart or refresh the web browser

If you are using the web browser for streaming, there can be a chance of certain information overload on the browser.

It might be because of a lot of tabs open on the browser, or a certain glitch. You can attempt to solve this by refreshing the browser.

If that does not help, shut down the browser window and stop all the processes related to it. Restart the browser and try using Netflix again.


Fix 2: Check if any extensions are active on your web browser

If there are any extensions on the web browser, they may sometimes interfere with the websites launching on the web browser.

Try turning off the browser extensions one by one and then play content on Netflix again.


Fix 3: Update your operating system

The Windows version that you are using might not be compatible with the version of Netflix that you are using.

So check if you need to update your Windows, and if there is a pending update then consider updating it and then check for the error again.


Fix 4: Turn off the hardware acceleration on your device

Some users on the user forum have mentioned that they only notice this issue when they have turned on the hardware acceleration. So check if your browser hardware acceleration is also enabled, if so then consider disabling it and then check for the error again.

  • Launch the Chrome Browser;
  • In the address bar of Chrome, enter chrome://flags;
  • You will see that an Experiments page appears;
  • You will see another search bar;
  • Type Hardware-accelerated video decode in the search bar;
  • On the dropdown menu that you see in choices, click on Disable.

Fix 5: Contact the Netflix support team

If the error still hasn’t get resolved then we advice you to reach out to the Netflix support team to report the issue.


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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.