- According to our research, the error code 8002ad23 mainly occurs with the PS3 consoles. The error keeps logging out the users in the middle of something. Once users have this error they are required to restart their PS3 console to login in back, otherwise the error will stick to the screen.
- But the main problem is that the error keeps coming back. After rebooting the console the error gets away but it comes back after some time.
- Below we are going to share workarounds to permanently resolve the error code 8002ad23 from your PS3 console.
Fixes For PS3 Error Code 8002ad23
Fix 1: Clean Your PS3 Console
If you haven’t cleaned your console for a long time then this can be the reason for the error. We don’t know why this causes this error but we have found one PS3 user on Reddit who shared his experience with this error. He mentioned that once he completely cleaned his PS3 console the error get away. So our advice will be to clean your console completely by using an air compressor or any similar object. And then check if it resolves the issue.
Fix 2: Disable Media Server Connection
Next, try disabling the media server connection and then check if the error continues. Disabling the media server connection can help get a better connection, which may help you resolve the issue.
- Go to your PS3 Settings.
- Then go to Network Settings.
- Then choose Media Server Connection, and consider disabling it.
Fix 3: Make Sure PS3 Is Updated
If the error continues then the next thing you need to make sure that your PS3 console is updated with its latest firmware version.
- Go to your console Settings.
- Then choose System Update.
- Then choose Update via the Internet.
- Then follow the on-screen options to successfully update your console.
Fix 4: Try Network Level Troubleshoot
If you are having this error for the first time then simply restart your router and console, doing this will fix the error immediately. But in case the error keeps coming back after some time then we will advise you to troubleshoot your network.
- Our first advice will be to use a wired internet connection for your console and then check if it fixes the problem or not.
- If using a wired internet connection doesn’t help then we will advise you to statically assign an IP to your ps3.
- Next, check and make sure that UPNP is enabled.
- If the error continues then use port forwarding for your firewall to open all TCP ports needed for PS3.
- Next, try manually assigning the DNS for your PS3 console under your connection settings.
- At last, you can try connecting over a different internet connection. If it resolves the issue then get in touch with your ISP to report the issue with your default internet connection.
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