How To Fix Sky Error Code WGT8 With Red Button?

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Published on: , Last Updated on February 20, 2024

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Recently Sky users have been complaining about the error code WGT8 while accessing the Red Button on the Sky Sport channels.

As per the users’ complaints when they try to select the red button on the Sky Sports channels it goes to a Blue Screen with the error code WGT8. In our research, we have found that this error mainly comes because of Sky Box’s outdated Software versions.

If you are currently facing the error code WGT8 while accessing the Red Button on the Sky Sports channels then below we have shared some suggestions which may help you resolve the issue.


Fixes For Sky Error Code WGT8 With Red Button


Fix 1: Restart Your Sky Box And Check For Pending Update

In our research, we have found that the error code WGT8 mainly comes with the Sky Go because of software incompatibility problems, so our first recommendation for you will be to check for any needed updates for your Sky Box. Below we have shared the steps that you need to follow.

  • Restart your Sky Box.
  • Once your Sky Box restarts, visit the settings menu.
  • Then check if there is any pending update for your device software.
  • If there is any needed update then consider installing it.
  • Then check if the error still comes or not.
Sky Error Code WGT8 With Red Button

Fix 2: Refresh The Sky App

During our research, we have a few users who shared that for them it was refreshing the Sky app which resolved the issue so we will also suggest the same for you. To refresh the app visit the settings menu then go to the system info and from there choose to refresh the app. 

  • You can also choose to refresh the app from the engineers menu, and to do so you can follow the following steps.
  • Tap the home button.
  • Then go to Settings and highlight it but please don’t select/enter instead tap 001.
  • Then go to the Apps, and choose Refresh.
Sky Error Code WGT8

Fix 3: Contact Sky Support

Above we have mentioned two workarounds: checking updates for the Sky Box, and refreshing the apps. If you are done with both of these suggestions but continue to get the error then you should now consider contacting Sky support to report this problem.


FAQs | Frequently Asked Questions


When Does The Sky Error Code WGT8 Occur?

Sky error code WGT8 mainly comes while accessing the red button on Sky Sports.

What Happens Because Of The Sky Error Code WGT8?

Sky error code WGT8 prevents the users from accessing the red button on Sky Sports.

What Are The Troubleshooting Steps To Fix Sky Error Code WGT8?

To fix the Sky error code WGT8 users should try checking updates for their SKY box, refreshing the apps, and contacting Sky support.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.