How To Fix Sky Go Error Code 0-01?

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In this article, we will discuss the Sky Go error code 0-01 which says, “There has been a problem connecting to the Sky Go network. Please try again later. If you keep seeing this error code contact customer services. Error code 0-01”.

As per our research users can easily navigate to the Sky Go dashboard but as they try to watch anything this error pops up. We also have found that this error mainly comes for Android phone and tablet users.

As of now, there is no official information available as to why exactly this error occurs but our research indicates that this error can be the result of a wrong subscription either users are trying to watch anything that isn’t in their package or they have signed in to a wrong SKY account.

Fixes For Sky Go Error Code 0-01

  • As I mentioned above, it might be possible that this error is coming either because you are trying to watch anything that isn’t in your package or you have signed in to the wrong SKY account. So ensure that you are logged in to the right SKY account, and if you are in the right account then make sure that you are not trying to watch anything which is not on your package.
  • If you are signed into the right Sky account, and you are also not trying to watch anything that is not available on your package, then this can also be a server-side issue. So you can refer to https://www.sky.com/help/servicestatus/your-services to check any outage situation with the Sky services.
  • In case there is no outage with any of the Sky services then check if you need to update the Sky Go app, if so then consider updating the Sky Go.
  • If the app is up to date but the error is still coming then simply shut down your phone/tablet and then restart it after one to two minutes. Now relaunch the Sky Go app and check if the error still comes.
  • If the error still persists then as a last resort you can try uninstalling the Sky Go app and then restart your phone/tablet. Once your device restarts, reinstall the Sky Go app, and check if the error still comes.
  • If the error still remains then this is the right time to get in touch with the Sky customer support team.

FAQs | Frequently Asked Questions

What Does The Sky Go Error Code 0-01 Say?

Sky Go error code 0-01 says, “There has been a problem connecting to the Sky Go network. Please try again later. If you keep seeing this error code contact customer services. Error code 0-01”.

When Does The Sky Go Error Code 0-01 Occur?

Sky Go error code 0-01 occurs while watching anything from the Sky Go.

What Happens Because Of The Sky Go Error Code 0-01?

Sky Go error code 0-01 prevents the users from watching anything on Sky Go.

What Are The Troubleshooting Steps To Fix Sky Go Error Code 0-01?

To fix the Sky Go error code 0-01 try checking the update for the Sky Go app, restart the device, and reinstall the app. At last, if the error still continues then contact Sky Go support.

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Rahul Choudhary
Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.