Here in this article, we will share the details for the error code 7b950cdf with Sky Q and Sky Go.
The error reads, “Something went wrong. Please try again.”
As per our research, this error primarily comes to Sky Q, and the Sky Go app on Playstation & Xbox.
According to the users’ complaints when they try to log in they keep receiving this error. A few users also shared that all was working fine but suddenly the app asked to update, and after the update, they kept getting this error.
As per our research, this error mainly comes when there is some problem on your end which is causing connection issues between your device and Sky services. Otherwise, Sky Services are going through some problems on their end.
Fixes For Sky Q And Sky Go error code 7b950cdf
Fix 1: Try Rebooting Your Broadband Router
To deal with the issue the first thing you should try is to reboot your broadband router. To do so you need to simply power off your router for around five minutes, then restart your router and check for the error.
- Shut down your router.
- Disconnect your router from the power source.
- Then wait for around five minutes.
- Then restart your router.
- Then check if the error persists.
Fix 2: Test Your Internet Connection Speed
If restarting your router is not resolving the issue then you should test your internet connection speed by performing an internet speed test.
Simply go to any online internet speed testing tool and perform a speed test. If your internet is unstable or slow then you should reach out to your ISP or consider connecting over a different internet.
Fix 3: Try Rebooting Your Device
Next, you can try rebooting your device. To do so you need to shut down your device for around five minutes, and then restart your device. Once your device restarts, check for the error again.
Fix 4: Check SKY Service Status
If you still receive the error then you should consider checking the SKY service status to see if there is any ongoing outage with any of their services. If so then you should wait for a few hours till then it gets back to normal.
To check the Sky service status you can refer to the Sky service status page. There you can check if anything is wrong with the Sky services.
Fix 5: Reach Out To The SKY Support
If SKY services are up with no ongoing issues then we advise you to reach out to SKY support to get further help and advice on the error.
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