Error code 2396 mainly occurs with the Star Wars Battlefront 2 when users are playing offline. The error occurs when users launch the game or return to the menu. In their complaints users have shared that the error doesn’t come when they play online, only occurs when they are playing offline.
The error reads “Oops, something went wrong. Please try again. Error code: 2,396“.
As per our research, this error is coming from EA’s side, probably for some reason the game is trying to communicate with the server despite users being offline.
Fixes For Star Wars Battlefront 2 Error Code 2396
- You should start troubleshooting the error code 2396 by simply restarting your device. If there are some temporary issues with your device then rebooting your system may help resolve the problem. Simply power off your gaming device and make sure to disconnect it from the power source, then wait for around 4 to 5 minutes, and then restart your device. Now check if the error still comes.
- If you are playing on your Windows PC/computer then temporarily disable your device firewall/antivirus, and then restart your device. Once your device restarts, relaunch the game and check if the error continues.
- Next check if you have a pending update for the game or your gaming device, if so then consider installing the pending update, and then check if the error still comes.
- If you still receive the error then chances are the game servers are down because of maintenance or any outage. To get server updates you can refer to Answers HQ (AHQ) section of the EA player community or visit https://twitter.com/EAHelp and check the recent Tweets.
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