How To Troubleshoot Twitch Callback Error?

Published & Fact Checked by
Published on:

Ai Disclaimer: We don't use AI for content or research. The contents is researched and written by our team.

» Home » Error Codes » How To Troubleshoot Twitch Callback Error?

Since many users use Twitch to stream their gaming journeys, they have to link different game clients to Twitch for uninterrupted streaming.

However, certain users have been complaining about a callback error when connecting their Steam account to Twitch.

In this article, we will discuss in detail this Twitch Callback error.

This error shows up when a callback URL for Twitch cannot be reached, and this can happen for many different reasons such,

  • Incorrect URL
  • Incorrect port
  • Server crash


How to get rid of the Twitch Callback error?


Fix 1: Switch the browser that you are using

Many players have reported that when they try to connect to Twitch stream through the Chrome browser, they face the callback issue.

To get rid of this issue, you need to switch the web browser. According to other players on the Twitch forum, you need to switch to Microsoft Edge or Mozilla Firefox. This has helped many players get rid of the issue.


Fix 2: Try to launch the game on mobile instead of desktop

Some players have suggested that instead of using the desktop for the playback, you need to use a mobile browser.

Specifically, if you are facing this issue on Chrome, you need to get rid of the desktop and try to use the Chrome browser that is present as an app on your mobile. This might help you to connect to the Twitch stream.


Fix 3: Make sure that the callback URL is correct

As the error message also mentions this solution, if you face this issue it is most likely due to the callback URL to connect to the Twitch stream. 

To get rid of the issue, you need to take a look at the Callback URL and make sure that it is correct. You can take a look at the following details: Make sure that all the parameters for the URL are correct and are spelled correctly, and test the URL through platforms like Postman.


Fix 4: Make sure that you are using the right port for the connection

It is very important to make sure that you are using the correct port while trying to connect to a Twitch stream.

You might think about the use of a port in a Twitch stream. A port is essential for the identification of a specific service that is running on your device. Twitch Stream You connect to a specific port that takes you to the Twitch servers. This helps in sending and receiving data between the Twitch server and your computer. 

This was a basic introduction to what a port is used for. But if you are facing a Twitich callback error you need to make sure that you are using ports number 1935 and 443. Port number 1935 is used for streaming and port number 443 is used for a secure HTTPS connection.

Then facing the callback error, you should make sure that the port that you’re using is port number 443 because that is where the callback URL should be situated.


Fix 5: Check the Twitch server

To make sure that you can connect to the Twitch server for streaming, you need to make sure that the Twitch server has not crashed.

When too many users log in at the same time to connect to a Twitch stream, it might cause unnecessary traffic congestion on the server and the server will crash. Sometimes you will also be informed in advance about maintenance that will keep the server down for a few hours.

In the case that which server is down, there is nothing you can do but wait for the development team to help you get rid of the issue. As a server breakdown is only something that can be solved at the end of the development team. 

The only thing that you need to check in this case is if the server is actually down or if there’s an issue on your end. You can check the service status of the website through a down detector tool that you can find on Google, or you can also visit the player forums on platforms like Reddit, Tumblr, Twitter, etc.


Fix 6: Make some changes to the callback URL

This is more of a step that is decided as a precaution. You can take some precautions about your URL so that you do not face this error in the future.

Make sure that your URL is short. You can use an URL shortener to make the long URL short. This will make it easy to remember and you will easily be able to check for discrepancies.

Also, make sure that you are using a consistent format for all your callback URLs. When you set your callback URL, you should make sure that you are using the same pattern to name it so that you do not have to worry about it changing every time. This will also help you in case there is any discrepancy with the URL.

Make sure that the protocol that you’re using is secure. You need to use an HTTPS protocol to make sure that it is a secure protocol for the callback URL. This will ensure that your data is protected. When you are streaming on the Internet, it is very important to take care that your data is not leaked. This is exactly what the HTTPS protocol helps you with.


Fix 7: Contact the support team

Twitch has many options for customer support. If you’re streaming on the platform and happen to face any error, there are many options that you can try to get rid of the error. Your options are contacting Twitch Developer Forums, accessing Twitch API documentation, and Directly contacting the Twitch support team.

You can also choose to visit the user forums on platforms like Tumblr, Reddit, and Facebook. Other players share their experiences with the issue that you’re facing and suggest solutions that you might not find on the official support.


Like This Post? Checkout More

Photo of author
Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.