How To Fix Xbox One Home Won’t Launch?

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Published on: , Last Updated on February 16, 2024

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In this article, we will share the workarounds for the problem where the Xbox One home won’t launch and get blank.

As per users’ complaints when they power on their Xbox One console, the screen stays normal for a few minutes and then gets dark gray instead of loading up the home screen. Then after some time it completely gets blank and doesn’t let users do anything.


Fixes For Xbox One Home Won’t Launch


Fix 1: Power Cycle Your Xbox Console

Before trying any serious troubleshoots we will advise you to power cycle your Xbox One console, in case there is nothing serious and the error is coming because of some small glitch then power cycling your console will be enough to resolve the problem. Below we have shared the exact steps you need to follow.

  • Shut down your console and disconnect it from the power source.
  • Then wait for a full ten minutes before restarting the console.
  • Then reconnect your console to the power source, and restart your console.
  • Now check if the error still comes or if it’s resolved.

Fix 2: Factory Reset Your Xbox One Console

If you tried power cycling your Xbox console but the issue is still coming then most likely there is something serious which is causing this problem and maybe you need to factory reset your console. If you are worried about the all-save game progress then don’t worry as long as you have remembered your account credentials you can sign back in, and you can restore your game progress from the Xbox Cloud.

Here are the steps to factory reset your Xbox console.

  • Go to your Xbox console.
  • Then tap and hold your console Power button till your console fully shuts down.
  • Then simultaneously tap and hold the Bind and Eject buttons.
  • Then while holding the bind and eject buttons press the Power Button.
  • Once your console powers on, release all the buttons.
  • Now your console will show the troubleshooting menu, and from there choose the Reset console option.
  • Then choose the option that says Reset while keeping all games and apps.
  • Now wait till your Xbox console finishes the factory resetting process.
  • Then re-login to your account and re-add your profile.

Fix 3: Contact Xbox Support

If the error still continues after power cycling and factory resetting your Xbox console then at this stage it will be best to contact the Xbox support team to report the issue. At this point, they can better assist you with your problem.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.