While streaming with Xfinity, if you prompted with the following Xfinity Stream Error Code 500. Then, chances are that you are either seeing the message as a result of a server problem or an issue with your connection itself.
We have done some digging on our own, and have found that there is no specific or defined cause responsible behind the following error to occur.
Usually, whenever a 500 error code appears in any device or app. It means that there is an issue with either the client network or the server network, preventing a request from successfully taking place.
Thus, similarly even in the case of the Xfinity Stream Error Code 500. The issue can either lie on the server side or the client side. And depending upon this, you may either have to wait it out for some time, or try and fix the issue on your own respectively.
Fixes For Xfinity Stream Error Code 500
Below, we have listed a few of the solutions which we have found online reported by users who had used the methods on their own and have found it helpful.
Hence, if you have not tried any of the solutions as shown below. Please feel free to try them out and check if doing so helps solve the issue in your case as well.
Fix 1: Uninstall And Reinstall The Xfinity app
Here, you will need to first remove or uninstall your Xfinity app from your Roku device or other streaming platform. Then, reboot the modem device and reconnect your router device to the modem again.
Next, reinstall the Xfinity app on your streaming device and feed in the credentials and check if the error is still showing up or not.
Fix 2: Power Cycle Your Systerm
In the following method, all you need to do is turn off your modem and router devices and unplug them along with the streaming device for at least 2 to 3 minutes.
Then, restart the network device and plug back in the streaming device and after initializing check to see if the error still shows up.
Fix 3: Re-authorize Your Streaming Device
In the following approach, you need not re-authorize your streaming device. Simply, remove or unplug the network devices from the power supply and after 2 to 3 minutes plug them back into the power supply and turn on the TV to see if the error has been resolved.
Fix 4: Check Server Status
If you have tried out the above solutions and still had no luck in solving the error. Then, chances are that this is an error caused due to problems at the server side. In which case, there is not much you can do anyways, but just wait it out till the problem gets resolved at the server end itself.
However, just to be sure you can check the server status of Xfinity and see if others are facing the same issue as you or not.
You can either head to their official status page here. Or, check the status by going to third-party websites such as saashub and downdetector.
Also, checking whether other users are facing the same issue by going to their official social media handles is also a good idea.
Fix 5: Use a Good VPN app
If you are using a PC to stream content over Xfinity and doubt that the reason why you are seeing the following error is due to a regional server issue or unsupported country.
Then, in such cases, you might want to try using a good VPN to switch your region and check if doing so helps walk around the error.
There are quite a few good VPNs out there such as the Nord VPN, or the CyberGhost VPN, or Surfshark, just to name a few.
Hence, if you do not have a VPN app or service at the moment. Then, surely you can give any one of the above or other good premium VPNs a try and check if that helps get around the particular error.
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