In this article, we will discuss how to fix Zoom error code 1005.
This error code shows up when the Zoom application cannot connect to the network. It could be a network issue or the Zoom server issue. Either way, we will discuss all the scenarios in the next section where we discuss the solutions for this.
How to solve the error code 1005 on Zoom?
If you see the error code 1005 on Zoom, you are facing network issues. The trouble on your side or on the application side is a little tricky to understand.
Let us break down all the reasons for the trouble and discuss the solutions in the process.
Fix 1: Check your internet speed
There is live video streaming involved on the platform when you are trying to join a meeting on Zoom.
This is the reason that your internet connection should be top-notch. If the connection is slow or breaking repeatedly, you need to check your internet speed.
The internet speed can be checked with the help of free online tools. You can find these tools by searching Internet speed meters on Google.
This will help you test the speed in terms of both upload and download.
If the speed is low, change your internet plan to a better speed or contact the internet service provider for other issues with the connection.
Fix 2: Check your firewall settings
If your network firewall is blocking your connection to zoom, you will face problems with the connection.
In this case, you should actually check the Firewall settings and see if the platform Zoom is on the blocklist of the firewall.
You can add the platform as an exception on the network firewall. This will prevent any further problems with the network connection due to the firewall.
Fix 3: Check the anti-virus blocklist
Just like the network firewall, the ani virus that governs your device and the connections also has the power to block the websites that seem dangerous.
You can add Zoom to the list of exceptions for the anti-virus. This will make sure that the anti-virus will not interfere with the processes on Zoom.
Fix 4: You are using a VPN
Using a virtual private network can cause issues with a lot of websites and platforms. This is because of the identification problems with the platform.
This is an easy-to-solve issue as you can just turn off the VPN and all the related services to make sure that you can connect to the network and use Zoom.
Make sure that you turn off the processes of the VPN in the background as well as they might interfere with the platform again.
Fix 5: Check the Zoom server status
If other people are also facing issues while connecting to the platform, it might be an issue with the Zoom server.
You can check the status of the server by googling a down detector website. They determine with the help of the user reports if a website or server is down. You can also choose to get a notification when the server is back up.
If the server is down, you cannot do anything other than waiting. Wait for the Zoom team to take care of the issue.
Fix 6: Change your IP address
The IP address can be renewed to refresh the connection that you are trying to establish with the platform.
It is an easy process if you know what steps to follow. Here is what you can do.
- Close all the programs on the device
- Launch the Windows search bar and type cmd
- Launch Command Prompt by clicking on the icon
- You will now need to enter a series of commands.
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- After waiting for a few seconds you can continue with these commands:
- ipconfig /renew
- ipconfig /flushdns
- Make sure that you press Enter after every command.
- Restart the device and the IP address will be renewed.
Fix 7: Contact the Zoom support team
The Zoom support team is online 24/7 to deal with any grievances that you might face on the platform.
If none of the above solutions have helped you get back to the meeting on Zoom, then you can contact the Zoom support team to help you with the same. They will also let you know if there are any issues on the server and if you need to wait.
To conclude
The error code 1005 on Zoom is a network connection issue. This can stem from the issues on your device or from the server on Zoom.
We have mentioned the solutions for each situation that might show up for the error code. Hopefully, this was helpful in getting rid of the error code 1005. Keep following for more technical advice.
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