In this article, we will discuss the error code 1005 with Zoom.
This error code shows up when the Zoom application cannot connect to the network. It could be a network issue or Zoom services being down.
How to Resolve the error code 1005 on Zoom?
Fix 1: Check your internet speed
There is live video streaming involved on the platform when you are trying to join a meeting on Zoom.
This is the reason that your internet connection should be top-notch. If the connection is slow or breaks repeatedly, you can face various issues.
So go to any online internet speed testing tool and perform a speed test to make sure your internet is working with good speed and stability.
Fix 2: Check your firewall settings
If your network firewall is blocking your connection to Zoom, you will face problems with the connection.
In this case, you should actually check your Firewall settings and see if your firewall is interfering with the Zoom.
You can add the platform as an exception on the network firewall. This will prevent any further problems with the network connection due to the firewall.
Fix 3: Check the anti-virus blocklist
Just like the network firewall, the Anti-virus that governs your device and the connections also has the power to block websites.
You can add Zoom to the list of exceptions for the anti-virus. This will make sure that your anti-virus does not interfere with the processes on Zoom.
Fix 4: You are using a VPN
Using a virtual private network can cause issues with Zoom. If you are using a VPN on your device then make sure to disable it and then check for the error again.
Fix 5: Check the Zoom server status
Next, you can try checking the Zoom server status to find if Zoom services are down or facing some outage.
To check the Zoom service status you can refer to status.zoom.us, and from there you can check if Zoom services are down.
If Zoom is down, you cannot do anything other than wait, so just wait till the Zoom team takes care of the issue.
Fix 6: Change your IP address
The IP address can be renewed to refresh the connection that you are trying to establish with the platform.
It is an easy process if you know what steps to follow. Here is what you can do.
- Close all the programs on the device;
- Launch the Windows search bar and type cmd;
- Launch the Command Prompt by clicking on the icon;
- You will now need to enter a series of commands;
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- After waiting for a few seconds you can continue with these commands:
- ipconfig /renew
- ipconfig /flushdns
- Make sure that you Enter after every command;
- Restart the device and the IP address will be renewed.
Fix 7: Contact the Zoom support team
The Zoom support team is online 24/7 to deal with any grievances that you might face on the platform.
If none of the above solutions have helped you get back to the meeting on Zoom, then you can contact the Zoom support team to help you with the same. They will also let you know if there are any issues on the server and if you need to wait.
