How To Fix Amazon Prime Video NETWORK_ERROR?

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Published on: , Last Updated on February 26, 2024

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In this article, we will share the details for the Amazon Prime Video error code “NETWORK_ERROR”.

As per our research Prime Video error code “NETWORK_ERROR” is a generic error which can come for various different reasons so we have to try all kinds of workarounds.

The majority of times the error gets resolved by applying simple workarounds, if not then you should consider contacting the Prime Video support team.

Amazon Prime Video NETWORK_ERROR


Fixes For Amazon Prime Video NETWORK_ERROR


  • Our first advice for you will be to close the Prime Video and then disconnect your device from the internet. After that wait for around 10 seconds and then reconnect your device to the internet. Once your device reconnects to the internet, relaunch the Prime Video and check if the error still comes or not.
  • If the error persists you should try shutting down and restarting your device along with the internet. Once done with that check if you still get the error or not.
  • In case you are having the issue with the Prime Video app on your Smart TV, Mobile, or any similar device then check if you need to update the Prime Video app. In case you are using the Prime Video website from your browser then make sure your browser is up to date with its latest version.
  • In case you are using the Prime Video website from your browser and your browser is already up to date then try using the Prime Video app from any other browser of yours.
  • If you still receive the error then we will advise you to connect over a different internet connection. In case you don’t have access to any alternate Wifi connection then you can connect over a mobile hotspot connection.
  • If you are done with all those steps we have provided you above but still receive the error then without wasting any time you should consider contacting the Prime Video support team to report the issue.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.