How To Fix Call of Duty: WWII Error Code 36988?

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Here in this post, we will share the details about the error code 36988 with the Call of Duty: WWII.

As per the information shared by the users, the error code 36988 occurs when users try to play a match but the error won’t let them play.

Upon our inspection of this error, we were unable to find any official information from the developers. Even when we go through different forums to research the topic we were unable to find any useful information which may help resolve the error.

As there is a lack of information for the error we will advise you to try common workarounds but if the error still comes then you should contact the game support to report the error. 

Call of Duty WWII Error Code 36988

Fixes For Call of Duty: WWII Error Code 36988


Fix 1: Check Server Status

The first thing you should check is if the game servers are fine. To check the game server status visit the Activision service status page. From there select WWII and check if servers are down or if there is any notification for any game issues.

Call of Duty WWII Error Code 36988

Fix 2: Power Cycle The Device And Internet

If servers are fine and there is no notification regarding any issues with the game then we will suggest you to power cycle your device along with the internet.

  • Simply power off your device and disconnect your device from the power source.
  • Then power off your router and also disconnect it from the power source.
  • Then Wait for a full 4 to 5 minutes.
  • Then power on the device and the internet.
  • Then check if the error still continues.

Fix 3: Check If Your System Or Game Needed To Be Updated

If power cycling the device and internet don’t resolve the error then check if you need to update the game or your system. If there are any pending updates then we will advise you to install them right away. Then check if the error still appears.


Fix 4: Test Your Internet

  • Next, you should perform an internet speed test for your internet to check if your internet speed is fast and stable.
  • We will also advise you to connect over a different internet connection to check if that helps.

Fix 5: Contact Support

If you still get the error while playing WWII then we will advise you to wait for an hour or a day, and if the error still doesn’t get away then you should contact the game support to report the error.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.